Posts Tagged ‘study’

Trends: Phishing Against SMBs Increase in Singapore & Region

Wednesday, September 16th, 2020

In the first half of 2020, phishing attempts targeting SMBs in Singapore increased by 61%, mirroring similar increases across South East Asian countries.

Number of phishing attempts against SMBs blocked by Kaspersky Anti-Phishing System, year-on-year.

Number of phishing attempts against SMBs blocked by Kaspersky Anti-Phishing System, year-on-year.

With the COVID-19 pandemic accelerating Singapore’s digitalisation efforts, SMBs have become the focal point of discussion for many, as funding worries and the shift to telecommuting have left them in no man’s land.

“Despite the COVID-19 pandemic, Singapore continues to retain attraction as the region’s premier business hub, and speaks well of the local businesses’ ability to remain resilient despite headwinds from the global slowdown. However, almost half (41%) of businesses continue to express that the high costs of investment – lack of financing and funding – are major barriers holding them back from digitalisation. The implications of this statistic are significant, as it means cybersecurity may not be a key priority for businesses during this period of cost-cutting,” says Stephan Neumeier, Managing Director for Asia Pacific at Kaspersky.

While the Government has launched generous initiatives such as the new training and adult education industry digitalisation plan to augment SMBs’ competitiveness, malicious actors continue to find new ways to test businesses’ digital readiness.

According to Kaspersky’s latest statistics, the global cybersecurity company foiled 89,351 phishing attacks against SMBs in H1 2020, compared to 55,653 in the same period last year.

Although Singapore continues to fare better than their SMB counterparts in Indonesia, Malaysia, Philippines, Thailand and Vietnam to witness the lowest volume of phishing attacks in Southeast Asia, the 61% increase suggests that more can be done by Singapore’s SMBs to improve their cybersecurity.

More details below from the presentation and press release.

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From World Backup Day To Acronis World Cyber Protection Week

Tuesday, March 31st, 2020

31 March is the traditional World Backup Day for the industry. In response to the global pandemic and rising cybersecurity concerns, Acronis has expanded it into the World Cyber Protection Week, conducting a cybersecurity awareness survey.

World Cyber Protection Week Survey reveals 42% of organisations suffered data loss resulting in downtime last year.

World Cyber Protection Week Survey reveals 42% of organisations suffered data loss resulting in downtime last year. Image: Acronis.

While nearly 90% are backing up the IT components they’re responsible for protecting, only 41% of the survey respondents back up daily – leaving many businesses with gaps in the valuable data available for recovery.

The figures revealed in Acronis’ 2020 World Cyber Protection Week Survey suggest that traditional strategies and solutions to data protection are no longer able to keep up with the modern IT needs of individuals and organisations.

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Norton Enlists Actor Edmund Chen to Raise Cyber Crime Awareness

Wednesday, July 11th, 2018

2017 Norton Cyber Security Insights Report reveals one in two Singaporeans identified as victims of cyber crime. Edmund shares his personal experience with cyber crime.

“My daughter was cyberbullied by some close friends in secondary school. As a parent, I was saddened and shocked that this had occurred. During that period, my daughter refused to go to school and even became skeptical of relationships,” said actor Edmund Chen.

“My daughter was cyberbullied by some close friends in secondary school. As a parent, I was saddened and shocked that this had occurred. During that period, my daughter refused to go to school and even became skeptical of relationships,” said actor Edmund Chen.

Even though consumers feel confident they are safe online, hackers have proven otherwise, stealing US$172 billion from 978 million consumers in 20 countries in the past year.

This is according to the Norton by Symantec 2017 Norton Cyber Security Insights Report (NCSIR) released today.

“Consumers’ online behavior reveal a dangerous disconnect. Despite a steady stream of cyber crime sprees reported by media, too many people appear to feel invincible and skip taking even basic precautions to protect themselves. This disconnect highlights the need for consumer digital safety and the urgency for consumers to get back to basics when it comes to doing their part to prevent cyber crime,” said Gavin Lowth, Vice President, Asia Pacific and Japan, Norton by Symantec.

“Consumers’ online behavior reveal a dangerous disconnect. Despite a steady stream of cyber crime sprees reported by media, too many people appear to feel invincible and skip taking even basic precautions to protect themselves. This disconnect highlights the need for consumer digital safety and the urgency for consumers to get back to basics when it comes to doing their part to prevent cyber crime,” said Gavin Lowth, Vice President, Asia Pacific and Japan, Norton by Symantec.

The effects of cyber crime can extend beyond pure monetary impact as actor Edmund Chen can attest.

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CenturyLink: Hybrid IT services crucial for digital transformation

Wednesday, October 26th, 2016

The Hybrid IT Readiness Report is the result of a CenturyLink study that shows that 75% of organisations already outsource managed services as business growth remains a priority.

The CenturyLink Asia Pacific Hybrid IT Readiness Report 2016 surveyed 600 decision-makers across six key APAC markets in September 2016. The full report can be downloaded here.

The CenturyLink Asia Pacific Hybrid IT Readiness Report 2016 surveyed 600 decision-makers across six key APAC markets in September 2016. The full report can be downloaded here. Click on image to enlarge.

The study from CenturyLink indicates that hybrid IT is the pervasive IT infrastructure model for organisations in Asia Pacific, including Japan (APJ).

“Digital disruption is changing the way we approach business today globally. In particular, IT departments are experiencing tremendous change as organisations turn IT into a driving force for all aspects of the business, including the customer experience.” said Gery Messer, managing director, Asia Pacific, CenturyLink.

This as a vast majority are taking transformative steps to match workloads to their best execution venue across a blend of in-house and third-party services.

According to the CenturyLink Asia Pacific Hybrid IT Readiness Report 2016, 73 percent of organisations are aware of the hybrid IT deployment model.

75 percent of them already outsource at least one or more data center, network, security or applications services to third-party managed service providers.

In addition, 84 percent of organisations cite security as the key driver to consider managed service providers.

“As more organisations turn to a blend of in-house and third-party IT services, it is important for leaders to address concerns on security. They need to carefully assess their technology partners to ensure that security capabilities are well embedded in all of their offerings – managed hosting, managed services, network solutions, colocation and cloud. Only then will they be able to help IT transform into a secure hub for innovation,” elaborated Messer.

“As more organisations turn to a blend of in-house and third-party IT services, it is important for leaders to address concerns on security. They need to carefully assess their technology partners to ensure that security capabilities are well embedded in all of their offerings – managed hosting, managed services, network solutions, colocation and cloud. Only then will they be able to help IT transform into a secure hub for innovation,” elaborated Messer. Click on image to enlarge.

The report also found that service delivery improvements involving data centers (63 percent) and network (52 percent) are key drivers for executives to outsource IT services.

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Infographic: Are businesses really digitally transforming or living in digital denial?

Thursday, July 21st, 2016

Progress survey finds businesses have under two years to make digital inroads before suffering financial and competitive losses.

“Digital disruption is now part of our daily existence as it has changed how we live, communicate and work. Yet, many organisations in Singapore continue to deny that digital technologies have already radically transformed the business landscape and struggle to embark on the transformation journey, consequently risking their survival,” said Benjamin Wong, Managing Director, Asia, Progress.

“Digital disruption is now part of our daily existence as it has changed how we live, communicate and work. Yet, many organisations in Singapore continue to deny that digital technologies have already radically transformed the business landscape and struggle to embark on the transformation journey, consequently risking their survival,” said Benjamin Wong, Managing Director, Asia, Progress.

Progress today announced the results of its recent global survey, “Are Businesses Really Digitally Transforming or Living in Digital Denial?”.

While most businesses in Singapore and other markets around the world recognise the inherent benefits of “going digital,” the majority of respondents are hitting roadblocks—lack of internal alignment, lack of adequate skills and plenty of cultural resistance.

“This survey brings to light the reality of today’s digital transformation challenges. By providing business leaders with tangible data points, we hope they will better understand the key aspects to focus on in order to succeed in the changing business landscape,” added Wong.

“This survey brings to light the reality of today’s digital transformation challenges. By providing business leaders with tangible data points, we hope they will better understand the key aspects to focus on in order to succeed in the changing business landscape,” added Wong.

Coupled with technology constraints and an overall inability to execute, the result is a growing state of anxiety about embarking on digital transformation, with some fearing it may already be too late.

The survey, conducted in Q1 2016 by Loudhouse, the specialist research division of Octopus Group, aimed to better understand how business leaders view digital transformation and learn their plans to address its challenges.

Respondents included individuals from 10 countries including Singapore, Australia, United Kingdom and the United States.

Survey respondents included a mix of more than 700 global C-Level/VP decision makers; heads of marketing, digital and IT; as well as developers, IT architects, directors, engineers and line of business managers.

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Norton Cybersecurity Insights Report 2015 released

Tuesday, November 24th, 2015

Eight out of ten Singapore consumers surveyed believe they will experience online crime.

Norton Cybersecurity Insights Report finds consumers believe it is more likely their credit card information will be stolen while shopping online than from their wallets. Click to view the comparison between findings in Singapore versus the Global trends.

Norton Cybersecurity Insights Report finds consumers believe it is more likely their credit card information will be stolen while shopping online than from their wallets. Click to view the comparison between findings in Singapore versus the Global trends.

Norton by Symantec has released its findings from the Norton Cybersecurity Insights Report, which sheds light on the truths of online crime and the personal effect it has on consumers.

“Consumer confidence was rocked in 2014 by an unprecedented number of mega breaches that exposed the identities of millions of people who were simply making routine purchases from well-known retailers,” said Gavin Lowth, Vice President, Norton Consumer and Small Business, Asia Pacific and Japan.

The report found that globally, 62 percent of consumers believed it’s more likely their credit card information will be stolen online compared to only 38 percent who think it’s more likely they will lose credit card information from their wallets.

47 percent reported they have been affected by cybercrime.

In Singapore:

  • Approximately seven in 10 (69 percent) Singaporeans believe using public Wi-Fi is riskier than using a public restroom.
  • Seven in 10 (70 percent) consumers think that storing their credit card and banking information in the cloud is riskier than not wearing a seatbelt.
  • More than seven in 10 (71 percent) consumers believe getting their credit information stolen after shopping online is more likely than having their credit card stolen out of their wallet.

Who tops the list of those most aware of online security practices in Singapore?

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Research: GlobalWebIndex finds mobile networking booming with WeChat users

Thursday, November 20th, 2014

WeChat has the youngest demographic out of all competing social communications apps, with one third of its global users aged 16 to 24. Andrew Ng attended the media brief for tech4tea.com.

Jason Mander, Head of Trends, GlobalWebIndex, briefing on major trends of the social media scene. To the left is Jowie Law, Director of Global Communications at Tencent, the parent company of WeChat. Photo credit: Andrew Ng.

Jason Mander, Head of Trends, GlobalWebIndex, briefing on major trends of the social media scene. To the left is Jowie Law, Director of Global Communications at Tencent, the parent company of WeChat. Photo credit: Andrew Ng.

A recent research by GlobalWebIndex (GWI), a market research company specialising in online consumer behaviour claims that 80% of WeChat’s young users said it was critical for them to be contactable at all times.

“WeChat has witnessed a remarkable growth rate during this period especially among the youth generation, with WeChat’s efficient and entertaining platform continuing to attract users on a massive scale. We are excited about WeChat’s strong growth momentum both globally and throughout Singapore, and expect to see it adding more users in the coming quarters,” said Jason Mander, Head of Trends at GlobalWebIndex.

GWI is a multi-market research company, covering 32 markets and representing 89% of the global Internet population.

Focusing on Singapore specifically, WeChat is most popular with 16 to 34 year olds, with this age group dominating nearly half of the WeChat user base.

According to GWI, WeChat had experienced significant growth with an active user base increase of 156% globally, and a staggering 499% in Singapore between Q1 2013 to Q3 2014.

Nearly a quarter (23%) of the world’s Internet users and 39% within the APAC region now actively use the app.

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Factoid: How often do Millennials (or Gen Y) use Social Media?

Saturday, May 24th, 2014

Was having lunch last week with John Ruthven, Eugene Ho of SAP, Bob Aubrey of Mazars and a few other journos from the media – when Bob mentioned a study that Mazars did in 2013 about Millennials.

If you’re a “Millennial”, how often do you use social media? Click on image to view enlarged version.

If you’re a “Millennial”, how often do you use social media? Click on image to view enlarged version.

The study was conducted in 2013 and approached 6,900 Millennial employees in 64 countries worldwide, out of which 3,010 responded – that’s a remarkably high return rate.

Bob Aubrey is a Partner & Practice Leader, People Development Consulting at Mazars.   With more than 20 years’ experience in leadership and people development consulting, Dr Aubrey is also an entrepreneur, writer and professor.

Bob Aubrey, Partner & Practice Leader, People Development Consulting, Mazars. With more than 20 years’ experience in leadership and people development consulting, Dr Aubrey is also an entrepreneur, writer and professor.

The “Millennials” or, otherwise known as Gen Y (Generation Y) are defined in this study as young people born between the beginning of the 1980s and the mid-90s.

Since the Gen Y will account for a huge chunk of the world’s population and workforce in the near future, the demography is relevant to global companies such as SAP that provides business IT solutions to large enterprises and organisations employing these Millennials.

Currently, Millennials make up more than half of our workforce. This is expected to increase to 75% in 2025.

It would be interesting to watch how these statistics change over time to observe the underlying trend, although the result would not be surprising, given the increasing popularity of social media amongst the increasingly IT-savvy working population.

Here are some additional statistics surrounding Millennials.

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Smartphones hungrier than tablets for data utilisation – Arieso says

Monday, January 14th, 2013

Arieso has just released the results of a study into recent trends in extreme data, revealing new challengers for Telcos and network operators.

The latest Hungry Handsets report by Arieso

The latest Hungry Handsets report by Arieso

This year’s Hungry Handsets study finds that:

  • Smartphones trump tablets in terms of data consumption and generation
  • Apple’s iPhone 5 and Samsung’s GALAXY SIII goes head to head against each other at the top of the data utilisation list
  • Data upload has grown, as users generate more data.

This latest analysis by Arieso into mobile data use also reveals that 40% of all data is consumed by only 1% of users, although LTE is starting to take the strain.

Interview with study author

Dr. Michael Flanagan, study author & CTO, Arieso

Dr. Michael Flanagan, study author & CTO, Arieso

I spoke with Dr. Michael Flanagan, the study author and Arieso CTO about the report.

He observed that the data crunch in the wireless industry started by the launch of the iPhone was not abating; and the study revealed that increasingly sophisticated devices are unleashing unprecedented levels of user demand.

He cautioned that the particular results in this study corresponded to the specific market that was studied, and that these results could vary depending on a number of circumstances (including morphologies, available devices, regional customer behaviors, and socio-economic user factors).

“Yet again we found that novel usage patterns, new technologies and regional idiosyncrasies are conspiring to make life increasingly difficult for mobile operators trying to meet evolving customer expectations,” said study author and Arieso CTO, Dr. Michael Flanagan.

As such, these results are intended to be illustrative rather than definitive.

Dr. Flanagan urged network operators to embark upon similar subscriber and network evaluation programs in order to determine the clear and present data demands being placed on their networks as well as the most appropriate response strategies to best satisfy this demand.

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Survey: Cloud gaining traction in Singapore with adoption on the rise

Friday, November 9th, 2012

The 3rd annual VMware Cloud Index shows 84% of respondents have adopted or are planning to adopt cloud solutions.

Infographic showing the findings for Singapore from the VMware Cloud Index 2012.

Infographic showing the findings for Singapore from the VMware Cloud Index 2012. Click to enlarge.

The 84% cloud adoption rate shows an increasing trend from 63% in 2011 and 53% in 2010. The findings were released in conjunction with the annual vForum in Singapore.

“Organisations in Singapore are increasingly recognizing the strategic role that cloud computing can play in enabling them to be more productive, stay competitive, and enter new markets,” said Nicholas Tan, country manager, VMware Singapore.

Of the respondents who have not implemented a cloud initiative but were planning to, 55% plan to implement within the next 18 months.

73% of respondents in Singapore said their business outlook for 2012 and 2013 would include growth and expansion, or consolidation with some growth, signaling more potential opportunities to increase cloud adoption.

77% described cloud computing as a top priority or highly relevant to their organization, and 88% agree that cloud will empower their business by simplifying access to IT resources.

69% agree that their organization needs to pursue cloud initiatives or risk falling behind competitors.

“By leveraging VMware solutions on a subscription basis from our telco and service provider partners such as Fujitsu Asia and SingTel, customers can have their data reside in Singapore, and only pay for the services that they consume,” said Kevin Pratesa, director, Service Providers and Public Cloud, VMware ASEAN.

When rating the top reasons for implementing cloud computing in Singapore, respondents strongly rated the need to empower the business by simplifying access to IT resources (80%); supporting a more mobile and flexible workforce (77%); and ensuring that they only pay for the IT they actually use (77%) as factors driving cloud adoption.

The VMware Cloud Index 2012 revealed that the barriers to cloud adoption in Singapore continue to persist and include data privacy, residency, or “loss of control” (72%); cost (69%); and availability or performance concerns (67%).

Despite growing cloud adoption, only one in two respondents (50%) in Singapore agree that their organization is investing in training for cloud-related skills, and 32% say their company is actively seeking to hire new IT staff with cloud computing expertise.