Posts Tagged ‘Apps’

Breaking News: Grab Hitch Hits Glitch

Friday, August 30th, 2019

Grab Hitch seems to have hit some glitches within their app with users being logged into the accounts belonging to OTHER users.

Update (1742H, 30 August, 2019)

Grab Hitch has sent out the following message to its drivers to reassure them:

“Dear Hitch Driver, earlier today we experienced an issue in our system. As a result, for a brief window of time some of you were shown another driver’s details in your profile. This issue has been fixed and we’d like to assure you that at no point was your wallet compromised or at risk. We apologise for this issue. If you have any questions please reach out to us via Help Centre in the app.”

Update (1310H, 30 August, 2019)

Around 1pm, the glitch seems to have been fixed by Hitch.

Kudos to such fast rectification!

Grab Hitch user logs into somebody else's account, views their wallet details. The right image shows some of the different user accounts that he was connected to.

Grab Hitch user logs into somebody else’s account, views their wallet details. The right image shows some of the different user accounts that he was connected to.

First reports of the Hitch Glitch came in around noon from users in Singapore.

A Grab Hitch driver had a confirmed ride from another driver in his account. To pick up or not to pick up?

A Grab Hitch driver had a confirmed ride from another driver in his account. To pick up or not to pick up?

Users were logged into the accounts of OTHER users when they get into the app.

The basic profile information eg. name, email and phone number remain correct.

But other information, such as the profile photo, car make & model, car photo, license number, confirmed rides reflected that of the “other” driver.

They could see the wallet details in these other accounts as if it were their own.

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Singtel & AIA Launches StepUp Wellness Platform In Singapore

Tuesday, July 16th, 2019

The wellness platform rewards customers for keeping active. Mobile customers with My Singtel app can use their steps to earn up to 3GB of data and other lifestyle rewards.

 

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Yuen Kuan Moon, CEO, Consumer Singapore, Singtel; and Patrick Teow, Chief Executive Officer, AIA Singapore at the StepUp launch event.

A few thousand have already activated StepUp when the platform went active last evening prior to the official launch today.

“Our partnership with Singtel redefines what it means to enable healthier, longer, better lives in today’s digitally-enriched world. Through leveraging Singapore’s digital advantage, our common shared value is to make a real difference in people’s lives, particularly when Singaporeans are spending more time on their digital devices such as their mobile phones and living sedentary lives. With StepUp, individuals and families can now take charge of their own health and integrate more active lifestyle habits into their daily lives,” said Patrick Teow, Chief Executive Officer, AIA Singapore.

The platform, a collaboration of Singtel and AIA Singapore, allows third-party partners to reach their combined customer base of some 5 million in Singapore, with 1 million already on My Singtel app.

As a potential for future growth, the collaboration could be extended to the substantial overseas markets that both companies have, which will increase the reach of the platform to many times that of the Singapore market.

To kick-start their StepUp journey and begin earning mobile data, all customers need to do is to log into My Singtel app, activate StepUp and sync their steps from their iOS or Android smartphones.

In the next few months, customers can also look forward to more reward options such as a free Diet & Sports DNA kit by GeneLife to help customers eat and exercise well based on their DNA, as well as other rewards from PUMA and SingSaver.

To celebrate the launch of StepUp, customers who clock 10,000 steps a day at least once from now until 31 August will stand a chance to win an Apple Watch Series 4 or Samsung Galaxy Watch.

More details below from the press release.

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New Arrival: Razer Pay Comes to Singapore with FOMO Pay

Saturday, March 2nd, 2019

With the full Singapore launch of Razer Pay coming up in H1 2019, Razer is inviting fans and gamers to join the app’s beta phase by applying for access here.

Beta access opening soon for Razer fans and gamers. Partnership with FOMO Pay announced.

Beta access opening soon for Razer fans and gamers. Partnership with FOMO Pay announced.

Razer fans and gamers in Singapore can be among the first in the country to participate in a limited beta of the upcoming Razer Pay e-wallet.

“We’re thrilled to offer all Razer fans and gamers in Singapore the opportunity to sign up for the closed beta launch of Razer Pay and play a part in helping us ready the app for its full public launch,” said Razer co-founder and CEO Min-Liang Tan.

Successful applicants will be sent a unique access code for the Razer Pay app via text message in the next few days.

Throughout the beta, participants will get to experience the full functionality of Razer Pay and enjoy frequent gaming-focused promotions and events such as giveaways of Razer Gold, Razer PIN, and other digital content.

Beta users’ feedback will help optimise operations for a smooth public launch in the coming weeks.

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Redmart Grocery Shopping Moves To Lazada from 15 March 2019

Thursday, January 31st, 2019

Lazada expands its supermarket portfolio by moving Redmart grocery shopping in Singapore into the Lazada app, effective from 15 March, 2019.

 

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James Chang, CEO of Lazada Singapore, answering media questions alongside Jing Yin, Co-President of Commercial for Lazada Group; and Roger Egan, Redmart co-founder/CEO who has been appointed Lazada Group Head of Supermarket.

Lazada acquired Redmart more than 2 yrs ago in 2016.

From 15 March, 2019, Singapore consumers will only be able to buy Redmart groceries from the Lazada app.

The Transition

RedMart customers will still be able to shop on the existing RedMart app and website until 14 March 2019, 11.59pm.

Thereafter, customers are encouraged to download the Lazada app to continue enjoying high-quality fresh and frozen food items and other daily necessities delivered to their doorstep, hassle-free.

James Chang, CEO of Lazada Singapore, at lo hei for Chinese New Year during the announcement of the Redmart migration to Lazada. (From Left): Angela Tiong (Edelman PR), Claudia Chong (Business Times), Rachel Chia (Business Insider), John Tan (tech4tea), James Chang (Lazada), Joel Chan (Lazada), Zoey Chong (CNET), Lee Zhengyi (Mediacorp Channel 8). Photo credit: James Chang.

James Chang, CEO of Lazada Singapore, at lo hei for Chinese New Year during the announcement of the Redmart migration to Lazada. (From Left): Angela Tiong (Edelman PR), Claudia Chong (Business Times), Rachel Chia (Business Insider), John Tan (tech4tea), James Chang (Lazada), Joel Chan (Lazada), Zoey Chong (CNET), Lee Zhengyi (Mediacorp Channel 8). Photo credit: James Chang.

Orders on the new RedMart on Lazada will continue to be fulfilled by RedMart in customers’ chosen two-hour delivery slot between 7 AM and 10 PM, seven days a week including public holidays, while orders with other Lazada sellers will be fulfilled separately.

The ecommerce company plans to grow its supermarket segment beyond Singapore to another of its 6 ASEAN locations around end 2019.

Details below from the press release.

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Event: Official Launch of Speedoc in Singapore

Thursday, October 18th, 2018

Official launch of Speedoc mobile app for house call medical treatment services in Singapore.

Speedoc was launched today at its office in UIC Building in Singapore.

Speedoc was launched today at its office in UIC Building in Singapore.

The app was soft launched in Jan 2018 and has seen 3,490 downloads and 524 unique patients, with an average of 8 patients per day.

Speedoc currently has 29 doctors – 4 fulltime, 10 from clinics and 15 locums.

 

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“After working as a public hospital doctor for five years, I noticed a gap in the market for non-essential A&E visits, for minor cases such as coughs, colds and constipation. My team and I created Speedoc as a solution for patients to receive medical attention at any time of the day. Our goal is to be a health-tech company that helps shift advanced medical care ‘from the hospital to the home’, especially in light of Singapore’s ageing population, which may find it increasingly difficult to visit hospitals and clinics easily,” says Dr. Shravan Verma, CEO and Founder of Speedoc.

All are GPs at the moment while the startup looks for specialists in the areas of pediatrics, geriatrics and obstetrics.

Each housecall costs at S$150 (8am-8pm), S$200 (8pm-12am) and S$250 (12am-8pm).

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Caltex Launches Singapore’s First Fuel Payment App

Tuesday, September 25th, 2018

The CaltexGo mobile payment app offers fast, hassle-free fuel payment from the comfort of your car.

Chevron’s General Manager of Products for Singapore, Shahid Ahmed, at the launch of CaltexGo mobile fuel payment app in Singapore.

Chevron’s General Manager of Products for Singapore, Shahid Ahmed, at the launch of CaltexGo mobile fuel payment app in Singapore.

Chevron Singapore, which operates the retail brand Caltex, has introduced Singapore’s first fuel payment app.

“As part of its new digital transformation, Chevron has opted for an agile approach to its first mobile payment solution, listening closely to user feedback and learning from industry best practices towards developing a minimum viable product for fuel payment,” said Chevron’s General Manager of Products for Singapore, Shahid Ahmed, when I chatted with him during the app’s launch.

The CaltexGO mobile payment app is the front-end of an integrated digital eco-system that offers cashless payments and helps consumers locate a service station, enjoy automatic loyalty LinkPoints collection, exclusive mobile offers, and electronic receipts at their fingertips.

CaltexGO responds to key consumer pinch points identified in the retail brand’s recent consumer insights analysis.

Chevron notes that refueling can be seen as a chore which drivers strive to mitigate.

Having to wait for a pump, long payment queues, and the complexity related to loyalty and payment systems were the top inconvenience grouses by drivers at service stations.

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Electrolux Unveils Taste Platform Powered by SideChef

Saturday, July 28th, 2018

Electrolux in Asia Pacific has announced a strategic partnership with the smart recipe platform SideChef to power the former’s new digital Taste Platform, starting with the Electrolux Life mobile app.

The Electrolux Life mobile app will be available on iOS and Android and can be downloaded from Apple App Store and Google Play Store in Singapore now, and in Australia from 1 August 2018.

The Electrolux Life mobile app will be available on iOS and Android and can be downloaded from Apple App Store and Google Play Store in Singapore now, and in Australia from 1 August 2018.

Announced at RISE 2018 conference, this partnership will allow Electrolux and SideChef to pioneer innovations together to build smart kitchens of the future.

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Insight Vacations partners AIQ to use Visual Recognition Technology

Friday, March 23rd, 2018

The Insight Vacations 40th Anniversary (IV40) app enables users to scan photos to access additional information – on their smartphones – of selected European destinations that Insight Vacations offers.

“We are delighted to partner AIQ to interact with guests at the travel fairs. As Insight Vacations celebrates 40 years of innovation, we wanted to find a creative way to inspire travel and engage customers. We have been creating magical experiences for travellers and with AIQ’s Visual Recognition Technology, we have now managed to transform a visit to our booth into a magical experience with a chance to win prizes!” said Evon Ler, President, Insight Vacations, Asia.

“We are delighted to partner AIQ to interact with guests at the travel fairs. As Insight Vacations celebrates 40 years of innovation, we wanted to find a creative way to inspire travel and engage customers. We have been creating magical experiences for travellers and with AIQ’s Visual Recognition Technology, we have now managed to transform a visit to our booth into a magical experience with a chance to win prizes!” said Evon Ler, President, Insight Vacations, Asia.

The Visual Recognition Technology replaces the use of QR codes while the app enables companies to interact with their customers by embedding additional information on each still image.

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Healthcare apps: Healthcare on-the-go on mobile devices

Saturday, January 6th, 2018

Medical applications bridge the gap between patients and doctors, users and medical information, leading to their increasing prevalence and popularity. Davene Lye surveys the app stores for five most useful healthcare apps.

Mobile healthcare apps provide a range of medical services to patients on their mobile devices. Image source: MaNaDr.

Mobile healthcare apps provide a range of medical services to patients on their mobile devices. Image source: MaNaDr.

With a simple tap on a smartphone, one can now access a world of healthcare and wellbeing.

From e-booking systems to video consultations with doctors, basic healthcare has been made more accessible to patients – all thanks to the rise of mobile health (mhealth) technology.

To date, approximately 61% of people worldwide have downloaded an mHealth application, signalling the increasing use and prevalence of such applications.

Here are five mHealth applications used in Singapore which have been gaining popularity.

MaNaDr

MaNaDr is more a healthcare platform than just a mobile app.

The app fronts an entire healthcare ecosystem that connects patients, families, and friends to a trusted network of doctors and other healthcare providers.

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MaNaDr Mobile Health: Family healthcare at your fingertips

Wednesday, October 25th, 2017

Singapore doctors launch healthcare mobile platform to put patients’ needs at the center of an ecosystem that spans a range of services from cradle to grave – literally.

The iOS/Android MaNaDr app can be downloaded free from the Apple App Store & Google Play Store.

The iOS/Android MaNaDr app can be downloaded free from the Apple App Store & Google Play Store.

The MaNaDr platform is a holistic healthcare ecosystem that connects patients, families, and friends, to a trusted network of doctors and other healthcare providers.

“Besides using the mobile app to make healthcare affordable and more accessible, MaNaDr’s market differentiation is to provide a holistic suite of services at an affordable price, in the most convenient manner possible. Over time, we want to build a whole online community of doctors, patients, and other health and medical related services. Such a community will validate a doctor’s expertise, share patient experience, for example, and recommend the brand and type of medication and other lifestyle products that are effective. This ecosystem will be built on trust, which is a crucial success factor,” said Dr Siaw Tung Yeng, Founder & CEO, MaNaDr Mobile Health.

These providers include major pharmaceutical companies and key paramedical service providers such as Amgen, MundiPharma, OmniMed Healthcare (HomeCare), QuestLab etc.

Soft launched slightly more than a year ago, the concept has gained traction with the enrollment of 500 private clinics and 600 doctors (general practitioners, dentists & specialists) in Singapore and Australia serving a million patients through its MaNaDr app.

The growing patient database will enable big data analytics that empower doctors to track a patient’s condition to offer pre-emptive and pro-active healthcare.

MaNaDr mobile healthcare platform is owned by Mobile Health Pte Ltd (“Mobile Health”), a company set up by a group of Singapore doctors to harness the power of technology to make life-long, healthcare more affordable and accessible to all.

MaNaDr mobile healthcare platform is owned by Mobile Health Pte Ltd (“Mobile Health”), a company set up by a group of Singapore doctors to harness the power of technology to make life-long, healthcare more affordable and accessible to all.

MaNaDr has secured over S$10 million seed funding and is in talks with several large funds and investors for Series funding.

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