Archive for the ‘News’ Category

Gojek Launches Beta Ride-Hailing App in Singapore

Thursday, November 29th, 2018

Consumers in Singapore will get to try Gojek’s ride-hailing service with the launch of the beta version of its app, which will be made available for download from iOS and Android app stores in Singapore today.

(From left) Gojek President, Andre Soelistyo; Gojek’s Global Head of Transport, Raditya Wibowo; Shee Tse Koon, Group Head of Strategy and Planning, DBS Bank; and Gene Wong, Head of Ecosystems, Consumer Banking Group, DBS Bank.

(From left) Gojek President, Andre Soelistyo; Gojek’s Global Head of Transport, Raditya Wibowo; Shee Tse Koon, Group Head of Strategy and Planning, DBS Bank; and Gene Wong, Head of Ecosystems, Consumer Banking Group, DBS Bank.

This marks the start of a gradual roll-out of Gojek’s ride-hailing services across the island as more driver-partners are onboarded over time to feed consumer demand.

“It is with great pride that we begin the roll-out of our services in Singapore. Consumers throughout the country have told us that they want more choice in this sector and with the launch of our beta app, their wait is coming to an end. We are launching in beta for now, while we fine-tune our service to make sure it meets the high standards expected by Singaporeans. As such, we are asking all users, whether drivers or passengers, to provide us with ongoing feedback as we work towards creating the best possible service for the country,” said Gojek President, Andre Soelistyo.

This staggered approach reflects Gojek’s commitment to ensuring a smooth entry into Singapore and an ongoing effort to improve user experience over time.

An FAQ on Gojek’s beta service can be found here.

The launch of Gojek’s beta app in Singapore kickstarts the regional strategic partnership between Gojek and DBS, two of Southeast Asia’s most iconic companies.

DBS/POSB customers in Singapore will be the first to enjoy Gojek rides during the beta phase.

During the beta phase, access to the app will be granted in batches to balance ride demand and service capabilities.

DBS/POSB customers in Singapore will be guided by the app to find out how they can be prioritised on the waitlist, and receive a SGD 5 voucher credit for each of their first two rides.

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Opening: OPPO 3.0 Flagship Store in Singapore Suntec City Mall

Saturday, November 17th, 2018

OPPO opens first overseas OPPO 3.0 concept store in Singapore outside of China. Opening promotions offers below.

 

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OPPO Singapore flagship store is located in Suntec City at Tower 3, #01-627-630 and is open from Monday-Sunday 11am-9pm.

The other two stores in China are in Shanghai and Shenzhen.

Launching on 17 of November 2018, the OPPO 3.0 flagship store opens its doors with a line-up of activities and promotions including a SuperVOOC challenge where customers have the chance of winning a R17 Pro.

The OPPO 3.0 flagship store is located at the atrium on the ground floor between Towers 3 & 4 at Suntec City Mall.

The OPPO 3.0 flagship store is located at the atrium on the ground floor between Towers 3 & 4 at Suntec City Mall.

Customers who purchase OPPO products on that day will be able to receive free gifts from OPPO worth up to $238.

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Go-Jek and Singapore DBS Enter Regional Strategic Partnership

Monday, November 12th, 2018

DBS Bank and Go-Jek today announced that the two parties have entered into a regional strategic partnership. Hear views from both companies below.

(From left) Go-Jek President, Andre Soelistyo; Go-Jek’s Global Head of Transport, Raditya Wibowo; Shee Tse Koon, Group Head of Strategy and Planning, DBS Bank; and Gene Wong, Head of Ecosystems, Consumer Banking Group, DBS Bank.

(From left) Go-Jek President, Andre Soelistyo; Go-Jek’s Global Head of Transport, Raditya Wibowo; Shee Tse Koon, Group Head of Strategy and Planning, DBS Bank; and Gene Wong, Head of Ecosystems, Consumer Banking Group, DBS Bank.

The partnership will see the two companies work together on payment services ahead of Go-Jek’s arrival in Singapore and this will soon extend to other countries in Southeast Asia.

“As Singapore’s leader in payments with over four million debit/credit cards in circulation and DBS PayLah! being the nation’s most popular mobile wallet, we are committed to making payments simple, seamless and invisible for our customers. In doing so we are stepping up to partner with like-minded companies like Go-Jek, one of Southeast Asia’s most iconic technology companies, to build inclusive digital ecosystems for our customers,” said Tan Su Shan, Group Head of Consumer Banking & Wealth Management, DBS Bank.

Go-Jek, whose investors include Google, Temasek, Tencent and Meituan Dianping, is set to launch its beta ride-hailing app in Singapore within the coming weeks and as part of this, DBS customers in Singapore will enjoy a slew of exciting privileges.

Updated 29 November, 2018: Go-Jek launches beta ride-hailing app in Singapore

What kind of privileges can DBS/POSB consumers expect?

DBS/POSB customers in Singapore will be the first to be able to book rides during the beta phase.

Other privileges include an exclusive SGD 10 voucher credit which riders can use for their first two trips (SGD 5 per trip), and future discounts on Go-Jek’s ride-hailing service in the form of promo codes.

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Jack Ma Letter on Alibaba Departure & Succession Plan

Monday, September 10th, 2018

Alibaba Group Holding Limited today announced that one year from today – on September 10, 2019 – chief executive officer Daniel Zhang will succeed Jack Ma as chairman of the board of Alibaba Group. Below is a letter that Ma has issued to Alibaba’s customers, employees and shareholders.

Jack Ma, Executive Chairman, Alibaba Group. Source: www.alibabagroup.com.

Jack Ma, Executive Chairman, Alibaba Group. Source: www.alibabagroup.com.

Jack Ma will continue as executive chairman of the company over the next 12 months to ensure a smooth transition of the chairmanship to Daniel Zhang.

Ma will complete his current term as a member of Alibaba Group’s board of directors until its annual general meeting of shareholders in 2020.

Ma is a lifetime partner in the Alibaba Partnership and is a member of its partnership committee.

The Alibaba Partnership currently comprises 36 partners who are also members of senior management of Alibaba Group or its affiliates.

Pursuant to the articles of association of Alibaba Group, the Alibaba Partnership has the right to nominate a majority of the directors to the board of the company.

Below is a letter that Ma has issued to Alibaba’s customers, employees and shareholders.

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Norton Enlists Actor Edmund Chen to Raise Cyber Crime Awareness

Wednesday, July 11th, 2018

2017 Norton Cyber Security Insights Report reveals one in two Singaporeans identified as victims of cyber crime. Edmund shares his personal experience with cyber crime.

“My daughter was cyberbullied by some close friends in secondary school. As a parent, I was saddened and shocked that this had occurred. During that period, my daughter refused to go to school and even became skeptical of relationships,” said actor Edmund Chen.

“My daughter was cyberbullied by some close friends in secondary school. As a parent, I was saddened and shocked that this had occurred. During that period, my daughter refused to go to school and even became skeptical of relationships,” said actor Edmund Chen.

Even though consumers feel confident they are safe online, hackers have proven otherwise, stealing US$172 billion from 978 million consumers in 20 countries in the past year.

This is according to the Norton by Symantec 2017 Norton Cyber Security Insights Report (NCSIR) released today.

“Consumers’ online behavior reveal a dangerous disconnect. Despite a steady stream of cyber crime sprees reported by media, too many people appear to feel invincible and skip taking even basic precautions to protect themselves. This disconnect highlights the need for consumer digital safety and the urgency for consumers to get back to basics when it comes to doing their part to prevent cyber crime,” said Gavin Lowth, Vice President, Asia Pacific and Japan, Norton by Symantec.

“Consumers’ online behavior reveal a dangerous disconnect. Despite a steady stream of cyber crime sprees reported by media, too many people appear to feel invincible and skip taking even basic precautions to protect themselves. This disconnect highlights the need for consumer digital safety and the urgency for consumers to get back to basics when it comes to doing their part to prevent cyber crime,” said Gavin Lowth, Vice President, Asia Pacific and Japan, Norton by Symantec.

The effects of cyber crime can extend beyond pure monetary impact as actor Edmund Chen can attest.

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Singapore startup Touché launches biometric payment platform

Thursday, January 12th, 2017

Singapore startup Touché launches what it boasts to be the World’s first Biometric Loyalty & Payment Solution platform.

A photo posted by John Tan (@tech4tea) on

Startup Touché CEO Sahba Saint-Claire (right) with CTO German Ruiz holding the Touche biometric payments terminal. Businesses are charged a pre-agreed monthly all-in flat-fee for the solution that includes the hardware, which processes payments through DBS Bank.

CEO Sahba shared with me the company’s roll-out plans.

Hopefully we’ll see pilot roll-outs in Singapore from February and in Japan from March.

Grignoter: This Bordeaux wine restaurant was the venue for Singapore startup Touché to launch its Biometric Loyalty & Payment Solution platform.To the left is Chef Justin in the blue shirt, opposite him is Touche CEO Sahba Saint-Claire.

Grignoter: This Bordeaux wine restaurant was the venue for Singapore startup Touché to launch its Biometric Loyalty & Payment Solution platform.To the left is Chef Justin in the blue shirt, opposite him is Touche CEO Sahba Saint-Claire.

The company now has 23 staff based in Singapore and Barcelona.

CTO German briefed me on the state of payments processing in the industry and the standards currently in place and being developed.

Sahba tells me that in just 3 months, 50 restaurants, 20 hotels and 5 private social clubs have shown interest in taking up this solution in Singapore; while discussions are being held with the potential partners, departmental stores, malls, technology firms, and retail chains etc.

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Singapore-wide locker network based on IBM Blockchain/Bluemix

Monday, October 24th, 2016

IBM empowers Singapore startup – FreshTurf – with Blockchain and Bluemix for island-wide federated lockers network.

Working in the IBM Bluemix Garage, FreshTurf plans to create and deploy unique logistics app with blockchain and cloud.

Working in the IBM Bluemix Garage, FreshTurf plans to create and deploy unique logistics app with blockchain and cloud.

IBM is working with Singapore start-up FreshTurf in the Singapore location of its IBM Bluemix Garage network.

“As a startup, we wanted a partner and mentor who would guide us through the journey of adopting blockchain and building with cloud, while also helping us to grow. During the Design Thinking workshop, we had access to technical expertise, consulting and guidance through working with the IBM Bluemix Garage which allowed us to quickly build our concept. The IBM Bluemix Garage’s methods of Design Thinking, use of cloud and agile development practices served as the foundation of our startup,” said Jarryl Hong, Co-Founder, FreshTurf.

Using IBM Cloud and Blockchain technologies, FreshTurf has been working with IBM Bluemix Garage developers and designers to create a network of storage lockers for shipping and parcel delivery throughout Singapore.

This locker ledger network is designed to help improve the “last mile” of delivery services for consumers and businesses, or the final leg of a package’s journey to a customer’s home.

Blockchain is a technology for a new generation of transactions which establish accountability and transparency while streamlining business processes.

Fueled by and built on Bluemix, IBM’s cloud platform, IBM and FreshTurf aims to build a distributed ledger platform prototype specifically designed to manage commercial transactions between merchants, logistic vendors, locker companies and consumers.

Not only can the application of blockchain technology help provide visibility across the fulfilment chain, allowing users to track their parcel and delivery status from the convenience of their phone, it can help stakeholders to conduct shipping transactions in a highly secure and trusted environment.

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Note7 recall: Phone refund/trade-in value & accessories refund

Tuesday, October 18th, 2016

More details have been released by Samsung for Galaxy Note7 users in Singapore, covering the refund value for the Note7, trade-in prices to the S7 Edge, as well as refund for original Note7 accessories. This is in addition to earlier information Samsung Singapore had released earlier.

All Galaxy Note7 customers are required to back up their data using Samsung Smart Switch (http://www.samsung.com/sg/support/smartswitch/), delete any data or other personal material stored in the device, and reset their device ahead of the home delivery.

All Galaxy Note7 customers are required to back up their data using Samsung Smart Switch (http://www.samsung.com/sg/support/smartswitch/), delete any data or other personal material stored in the device, and reset their device ahead of the home delivery.

Galaxy Note7 customers who opt to exchange their device for a Galaxy S7 edge, valued at S$1,098, will receive an additional S$250 in cheque.

Those who opt for a refund will receive the full retail value of the Galaxy Note7 at S$1,168 in cheque.

Both options are available to all Galaxy Note7 customers, regardless if they purchased their original device from telecommunication operators, consumer electronics stores, authorised retailers, Samsung Official Store at Lazada.sg or Samsung Experience Stores.

The options also do not affect any pre-existing contract that the Galaxy Note7 owner has with the telecommunication operators.

Details below.

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Details of Samsung Galaxy Note7 refund for Singapore customers

Friday, October 14th, 2016

Samsung Electronics Singapore has announced details of the exchange and refund options for Galaxy Note7 customers.

Update (18 October, 2016):

More details have been released by Samsung for Galaxy Note7 users in Singapore, covering the refund value for the Note7, trade-in prices to the S7 Edge, as well as refund for original Note7 accessories.

This is in addition to earlier information Samsung Singapore had released earlier.

Update (15 October, 2016):

Following the new order by the U.S. Department of Transportation to ban all Galaxy Note7 devices in carry-on and checked baggage on flights, Samsung Singapore has rolled out plans to help Note7 owners in Singapore who need to board flights out of the country.

Any Galaxy Note7 owner who will be travelling by flight and require a courtesy device can obtain one from the Samsung Customer Service Centre at Westgate or the Samsung Experience Store at Singapore Changi Airport Terminal 3, in both the departure and transit lounges.

Samsung has stopped sales and exchanges of the Galaxy Note7, and has also decided to stop production.

Samsung has stopped sales and exchanges of the Galaxy Note7, and has also decided to stop production.

Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 should power down and stop using the device immediately, and take advantage of the exchange and refund options.

This is regardless of whether they had purchased their devices from telecommunication operators, consumer electronics stores, authorised retailers, Samsung Official Store at Lazada.sg or Samsung Experience Stores.

Galaxy Note7 customers can choose to either exchange their device for a Galaxy S7 edge, and receive cash and other benefits which will be confirmed shortly, or to receive a refund.

Details below.

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Ericsson & Equinix help enterprises leverage multi-cloud advantages

Tuesday, October 11th, 2016

Ericsson and Equinix have developed a joint offering for enterprises to reap the true benefits of hybrid cloud and multi cloud adoption. The offering leverages the Equinix Cloud Exchange (ECX) and Apcera platform from Ericsson.

The joint offering leverages the Equinix Cloud Exchange (ECX) and Apcera platform from Ericsson.

The joint offering leverages the Equinix Cloud Exchange (ECX) and Apcera platform from Ericsson.

The initial target enterprises will be finance and insurance companies in South East Asia and Oceania to help solve their challenges on data compliance and regulation and at the same time give the agility that enterprises need.

Highlights of the joint offering

  • Ericsson to provide Apcera Platform to deploy any application, on any cloud infrastructure, at speed, without the risk.
  • Equinix to provide secure high performance interconnections to multiple clouds via Equinix Cloud Exchange.
  • Initial target enterprises will be finance and insurance companies in South East Asia and Oceania to help solve their data compliance and regulation challenges.

The finance and insurance industry have strict compliance regulations on data and this brings limitations for them to deploy a multi-cloud strategy.

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