Archive for the ‘News’ Category

Jack Ma Letter on Alibaba Departure & Succession Plan

Monday, September 10th, 2018

Alibaba Group Holding Limited today announced that one year from today – on September 10, 2019 – chief executive officer Daniel Zhang will succeed Jack Ma as chairman of the board of Alibaba Group. Below is a letter that Ma has issued to Alibaba’s customers, employees and shareholders.

Jack Ma, Executive Chairman, Alibaba Group. Source: www.alibabagroup.com.

Jack Ma, Executive Chairman, Alibaba Group. Source: www.alibabagroup.com.

Jack Ma will continue as executive chairman of the company over the next 12 months to ensure a smooth transition of the chairmanship to Daniel Zhang.

Ma will complete his current term as a member of Alibaba Group’s board of directors until its annual general meeting of shareholders in 2020.

Ma is a lifetime partner in the Alibaba Partnership and is a member of its partnership committee.

The Alibaba Partnership currently comprises 36 partners who are also members of senior management of Alibaba Group or its affiliates.

Pursuant to the articles of association of Alibaba Group, the Alibaba Partnership has the right to nominate a majority of the directors to the board of the company.

Below is a letter that Ma has issued to Alibaba’s customers, employees and shareholders.

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Norton Enlists Actor Edmund Chen to Raise Cyber Crime Awareness

Wednesday, July 11th, 2018

2017 Norton Cyber Security Insights Report reveals one in two Singaporeans identified as victims of cyber crime. Edmund shares his personal experience with cyber crime.

“My daughter was cyberbullied by some close friends in secondary school. As a parent, I was saddened and shocked that this had occurred. During that period, my daughter refused to go to school and even became skeptical of relationships,” said actor Edmund Chen.

“My daughter was cyberbullied by some close friends in secondary school. As a parent, I was saddened and shocked that this had occurred. During that period, my daughter refused to go to school and even became skeptical of relationships,” said actor Edmund Chen.

Even though consumers feel confident they are safe online, hackers have proven otherwise, stealing US$172 billion from 978 million consumers in 20 countries in the past year.

This is according to the Norton by Symantec 2017 Norton Cyber Security Insights Report (NCSIR) released today.

“Consumers’ online behavior reveal a dangerous disconnect. Despite a steady stream of cyber crime sprees reported by media, too many people appear to feel invincible and skip taking even basic precautions to protect themselves. This disconnect highlights the need for consumer digital safety and the urgency for consumers to get back to basics when it comes to doing their part to prevent cyber crime,” said Gavin Lowth, Vice President, Asia Pacific and Japan, Norton by Symantec.

“Consumers’ online behavior reveal a dangerous disconnect. Despite a steady stream of cyber crime sprees reported by media, too many people appear to feel invincible and skip taking even basic precautions to protect themselves. This disconnect highlights the need for consumer digital safety and the urgency for consumers to get back to basics when it comes to doing their part to prevent cyber crime,” said Gavin Lowth, Vice President, Asia Pacific and Japan, Norton by Symantec.

The effects of cyber crime can extend beyond pure monetary impact as actor Edmund Chen can attest.

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Singapore startup Touché launches biometric payment platform

Thursday, January 12th, 2017

Singapore startup Touché launches what it boasts to be the World’s first Biometric Loyalty & Payment Solution platform.

A photo posted by John Tan (@tech4tea) on

Startup Touché CEO Sahba Saint-Claire (right) with CTO German Ruiz holding the Touche biometric payments terminal. Businesses are charged a pre-agreed monthly all-in flat-fee for the solution that includes the hardware, which processes payments through DBS Bank.

CEO Sahba shared with me the company’s roll-out plans.

Hopefully we’ll see pilot roll-outs in Singapore from February and in Japan from March.

Grignoter: This Bordeaux wine restaurant was the venue for Singapore startup Touché to launch its Biometric Loyalty & Payment Solution platform.To the left is Chef Justin in the blue shirt, opposite him is Touche CEO Sahba Saint-Claire.

Grignoter: This Bordeaux wine restaurant was the venue for Singapore startup Touché to launch its Biometric Loyalty & Payment Solution platform.To the left is Chef Justin in the blue shirt, opposite him is Touche CEO Sahba Saint-Claire.

The company now has 23 staff based in Singapore and Barcelona.

CTO German briefed me on the state of payments processing in the industry and the standards currently in place and being developed.

Sahba tells me that in just 3 months, 50 restaurants, 20 hotels and 5 private social clubs have shown interest in taking up this solution in Singapore; while discussions are being held with the potential partners, departmental stores, malls, technology firms, and retail chains etc.

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Singapore-wide locker network based on IBM Blockchain/Bluemix

Monday, October 24th, 2016

IBM empowers Singapore startup – FreshTurf – with Blockchain and Bluemix for island-wide federated lockers network.

Working in the IBM Bluemix Garage, FreshTurf plans to create and deploy unique logistics app with blockchain and cloud.

Working in the IBM Bluemix Garage, FreshTurf plans to create and deploy unique logistics app with blockchain and cloud.

IBM is working with Singapore start-up FreshTurf in the Singapore location of its IBM Bluemix Garage network.

“As a startup, we wanted a partner and mentor who would guide us through the journey of adopting blockchain and building with cloud, while also helping us to grow. During the Design Thinking workshop, we had access to technical expertise, consulting and guidance through working with the IBM Bluemix Garage which allowed us to quickly build our concept. The IBM Bluemix Garage’s methods of Design Thinking, use of cloud and agile development practices served as the foundation of our startup,” said Jarryl Hong, Co-Founder, FreshTurf.

Using IBM Cloud and Blockchain technologies, FreshTurf has been working with IBM Bluemix Garage developers and designers to create a network of storage lockers for shipping and parcel delivery throughout Singapore.

This locker ledger network is designed to help improve the “last mile” of delivery services for consumers and businesses, or the final leg of a package’s journey to a customer’s home.

Blockchain is a technology for a new generation of transactions which establish accountability and transparency while streamlining business processes.

Fueled by and built on Bluemix, IBM’s cloud platform, IBM and FreshTurf aims to build a distributed ledger platform prototype specifically designed to manage commercial transactions between merchants, logistic vendors, locker companies and consumers.

Not only can the application of blockchain technology help provide visibility across the fulfilment chain, allowing users to track their parcel and delivery status from the convenience of their phone, it can help stakeholders to conduct shipping transactions in a highly secure and trusted environment.

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Note7 recall: Phone refund/trade-in value & accessories refund

Tuesday, October 18th, 2016

More details have been released by Samsung for Galaxy Note7 users in Singapore, covering the refund value for the Note7, trade-in prices to the S7 Edge, as well as refund for original Note7 accessories. This is in addition to earlier information Samsung Singapore had released earlier.

All Galaxy Note7 customers are required to back up their data using Samsung Smart Switch (http://www.samsung.com/sg/support/smartswitch/), delete any data or other personal material stored in the device, and reset their device ahead of the home delivery.

All Galaxy Note7 customers are required to back up their data using Samsung Smart Switch (http://www.samsung.com/sg/support/smartswitch/), delete any data or other personal material stored in the device, and reset their device ahead of the home delivery.

Galaxy Note7 customers who opt to exchange their device for a Galaxy S7 edge, valued at S$1,098, will receive an additional S$250 in cheque.

Those who opt for a refund will receive the full retail value of the Galaxy Note7 at S$1,168 in cheque.

Both options are available to all Galaxy Note7 customers, regardless if they purchased their original device from telecommunication operators, consumer electronics stores, authorised retailers, Samsung Official Store at Lazada.sg or Samsung Experience Stores.

The options also do not affect any pre-existing contract that the Galaxy Note7 owner has with the telecommunication operators.

Details below.

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Details of Samsung Galaxy Note7 refund for Singapore customers

Friday, October 14th, 2016

Samsung Electronics Singapore has announced details of the exchange and refund options for Galaxy Note7 customers.

Update (18 October, 2016):

More details have been released by Samsung for Galaxy Note7 users in Singapore, covering the refund value for the Note7, trade-in prices to the S7 Edge, as well as refund for original Note7 accessories.

This is in addition to earlier information Samsung Singapore had released earlier.

Update (15 October, 2016):

Following the new order by the U.S. Department of Transportation to ban all Galaxy Note7 devices in carry-on and checked baggage on flights, Samsung Singapore has rolled out plans to help Note7 owners in Singapore who need to board flights out of the country.

Any Galaxy Note7 owner who will be travelling by flight and require a courtesy device can obtain one from the Samsung Customer Service Centre at Westgate or the Samsung Experience Store at Singapore Changi Airport Terminal 3, in both the departure and transit lounges.

Samsung has stopped sales and exchanges of the Galaxy Note7, and has also decided to stop production.

Samsung has stopped sales and exchanges of the Galaxy Note7, and has also decided to stop production.

Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 should power down and stop using the device immediately, and take advantage of the exchange and refund options.

This is regardless of whether they had purchased their devices from telecommunication operators, consumer electronics stores, authorised retailers, Samsung Official Store at Lazada.sg or Samsung Experience Stores.

Galaxy Note7 customers can choose to either exchange their device for a Galaxy S7 edge, and receive cash and other benefits which will be confirmed shortly, or to receive a refund.

Details below.

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Ericsson & Equinix help enterprises leverage multi-cloud advantages

Tuesday, October 11th, 2016

Ericsson and Equinix have developed a joint offering for enterprises to reap the true benefits of hybrid cloud and multi cloud adoption. The offering leverages the Equinix Cloud Exchange (ECX) and Apcera platform from Ericsson.

The joint offering leverages the Equinix Cloud Exchange (ECX) and Apcera platform from Ericsson.

The joint offering leverages the Equinix Cloud Exchange (ECX) and Apcera platform from Ericsson.

The initial target enterprises will be finance and insurance companies in South East Asia and Oceania to help solve their challenges on data compliance and regulation and at the same time give the agility that enterprises need.

Highlights of the joint offering

  • Ericsson to provide Apcera Platform to deploy any application, on any cloud infrastructure, at speed, without the risk.
  • Equinix to provide secure high performance interconnections to multiple clouds via Equinix Cloud Exchange.
  • Initial target enterprises will be finance and insurance companies in South East Asia and Oceania to help solve their data compliance and regulation challenges.

The finance and insurance industry have strict compliance regulations on data and this brings limitations for them to deploy a multi-cloud strategy.

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Samsung’s resolution for Galaxy Note7 customers in Singapore

Monday, October 10th, 2016

Singapore customers will be able to exchange their Galaxy Note7 for another device, with a refund of the price difference between devices. Alternatively, they may return their Galaxy Note7 for a refund.

Update (18 October, 2016):

More details have been released by Samsung for Galaxy Note7 users in Singapore, covering the refund value for the Note7, trade-in prices to the S7 Edge, as well as refund for original Note7 accessories.

This is in addition to earlier information Samsung Singapore had released earlier.

Update (14 October, 2016):

Samsung Electronics Singapore has announced the details of the exchange and refund options for Galaxy Note7 customers in Singapore. Details here.

Here’s what you can do if you own a Samsung Galaxy Note7 smartphone in Singapore.

Here’s what you can do if you own a Samsung Galaxy Note7 smartphone in Singapore.

These remedy options for Galaxy Note7 customers in Singapore, follows the earlier advisory from Samsung Electronics Singapore for Galaxy Note7 customers to power down and stop using the device.

The company is in close discussions with its telecommunication operator and retail partners, and details on how Galaxy Note7 customers can go about the exchange or refund will be provided soon.

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Appointments: Jane Cui as new President Leica Camera Asia

Sunday, October 9th, 2016

The appointment is part of a new management level and organisational structure that has been established to strengthen the important Asian growth market for Leica Camera AG.

Jane Cui, President Leica Camera Asia, effective 15 October, 2016.

Jane Cui, President Leica Camera Asia, effective 15 October, 2016.

In the course of the company’s global expansion and the successive expansion of its subsidiaries, Leica Camera AG has now established an additional management level to its organisational structures in the Asia region.

‘I am thrilled to join the Leica family! There is so much history and so many stories are made by Leica. I look forward to be part of the team to help transform the company, and to continue growing the legacy of the Leica brand’, adds Jane Cui.

In her function as President Leica Camera Asia, Jane Cui will be assuming business responsibility for the markets Greater China and South East Asia with effect from 15 October 2016.

She will report to Oliver Kaltner, CEO of Leica Camera AG.

The Managing Directors responsible for the individual Asian regions – Sunil Kaul (Asia Pacific) and Siegmund Dukek (Greater China) – will report to Jane Cui.

Below are more details from the press release.

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Huawei & Leica Camera establish new research & innovation center

Friday, September 23rd, 2016

The ‘Max Berek Innovation Lab’ will conduct R&D in the fields of new optical systems, computational imaging, virtual reality and augmented reality.

Ren Zhengfei, CEO of Huawei (right) and Dr. Andreas Kaufmann, majority shareholder and chairman of the advisory board of Leica Camera AG (left), signing the agreement on the establishment of the ‘Max Berek Innovation Lab’

Ren Zhengfei, CEO of Huawei (right) and Dr. Andreas Kaufmann, majority shareholder and chairman of the advisory board of Leica Camera AG (left), signing the agreement on the establishment of the ‘Max Berek Innovation Lab’. Photo source: Huawei.

Huawei and Leica Camera AG today announced they have expanded their strategic collaboration with the establishment of a jointly operated research and innovation center.

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