Archive for the ‘Business IT’ Category

Trends: COVID-19 Gives Impetus to Hybrid Working

Thursday, July 23rd, 2020

One of the impacts from the global COVID-19 pandemic is the rise of hybrid working, the new normal for businesses and organisations around the world.

* The slides in this article are extracted from Poly’s new report on how hybrid working will be the new collaborative imperative.

What to expect in the new normal of hybrid working.

What to expect in the new normal of hybrid working. Click on image to enlarge.

Working from home had always languished as the catch phrase for businesses aspiring to provide employees with a better work-life balance whilst maintaining a high level of performance.

Even though the requisite technology has been around and available for years now, the main stumbling block to greater adoption of working from home has been predominantly a cultural issue.

Four technology trends enabling hybrid working. Click on image to enlarge.

Four technology trends enabling hybrid working. Click on image to enlarge.

Companies are concerned that employees may not work as hard when left to their own devices at home, while employees worry that it is more difficult to get things done if they’re not physically working at the office.

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New Arrival: Epson Launches Slew of Business Printers for Singapore

Thursday, June 25th, 2020

In its first virtual launch via Zoom, Epson launched a slew of business printers for Singapore, from desktop printers (L14150, L15150, L15160), office printers (WF-C878R, WF-C879R) to enterprise-class copiers (WF-C20600, WF-C20750, WF-C21000).

(From Left) Epson’s new desktop EcoTank B2B (L15160) and B2C (L15150 & L14150) inkjet printers.

(From Left) Epson’s new desktop EcoTank B2B (L15160) and B2C (L15150 & L14150) inkjet printers.

The WorkForce Pro WF-C879R and WF-C878R RIPS (Replaceable Ink Pack System) multifunction A3 printers were launched earlier in May (see story here).

For today, the new printers were the desktop EcoTank B2B (L15160) and B2C (L15150 & L14150), as well as new multifunction inkjet WorkForce Enterprise copiers (WF-C20600, WF-C20750, WF-C21000).

Epson WorkForce Pro WF-C879R (shown here) and WF-C878R RIPS (Replaceable Ink Pack System) multifunction A3 printers.

Epson WorkForce Pro WF-C879R (shown here) and WF-C878R RIPS (Replaceable Ink Pack System) multifunction A3 printers.

The new EcoTank L15150 and L15160 are compact, wide-format and multifunction A3 ink tank printers with the capacity for high performance continuous printing in both colour and black-and-white.

They are the successor models to the Epson L1455.

The EcoTank L14150 is a compact A4+ ink tank printer that offers scan and copy functions for both legal and folio size on its flatbed, as well as up to A3+ simplex printing via the rear paper feed slot.

The WorkForce Enterprise copiers not only cater to enterprises, but also to medium and large offices as well.

The new WorkForce Enterprise copiers bring improved functionality and usability from previous models, with an improved automatic document feeder (ADF).

It also comes with a new stapler and booklet finisher, that brings new features including saddle-stitching, hole-punching, stapling and stacking capabilities, delivering faster throughput speed.

More details below from the press releases.

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Acronis and Minterest Launch Acronis #CyberFit Financing in Singapore

Monday, June 22nd, 2020

The joint initiative by Acronis and Minterest aims to help businesses combat COVID-19 disruptions and remain resilient and #CyberFit despite the pandemic.

Acronis, a global leader in cyber protection, and Minterest, a leading Singapore-based online financial services solutions provider, have joined forces to launch Acronis #CyberFit Financing, Powered by Minterest to provide Singapore-based businesses with financing support.

Acronis, a global leader in cyber protection, and Minterest, a leading Singapore-based online financial services solutions provider, have joined forces to launch Acronis #CyberFit Financing, Powered by Minterest to provide Singapore-based businesses with financing support.

The unprecedented COVID-19 pandemic has forced businesses globally to operate remotely and people – to work from home.

Very often, they work with unsecured digital networks and are vulnerable to cyber-attacks.

“Cybercriminals are ruthless – they see the coronavirus pandemic as an opportunity to target new vulnerabilities such as those caused by many staff migrating to home offices. Now more than ever, cyber protection should be a key concern for every business, as a data breach that costs a company valuable data can cripple even large organisations. Acronis Cyber Protect Cloud is a solution we have developed to combat this global threat. Acronis is dedicated to doing our part to help businesses both in the digital and the real world. With support from our capable partners at Minterest, we hope to provide streamlined access to vital funding to ensure business continuity for as many Singapore businesses as possible,” said Serguei Beloussov, Founder and CEO of Acronis.

During the COVID-19 outbreak, essential services such as supermarkets, drug stores, medical services, mechanical services, police, and governmental agencies will need cyber protection to be #CyberFit so their IT infrastructure remains protected and operational.

Beyond the heightened cybersecurity risk, with the coronavirus outbreak slowing down economies and disrupting supply chain networks, many managed service providers, hosting companies, SMEs and home businesses are also faced with urgent cash flow issues.

As a cyber protection company, Acronis aims to help organisations safeguard their data, applications, and systems so they can remain productive and avoid costly downtime.

Through this partnership, Acronis and Minterest hope to empower businesses by providing easy access to customised financing solutions to tide them through this difficult period and to build their cybersecurity capabilities to ringfence their businesses.

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Canon Singapore Launches Safe Entry Solution for Retail & Offices

Thursday, June 18th, 2020

The system consists of a device with a camera, temperature screening and a scanner that reads the identification card of a visitor for an integrated safe entry experience. As the solution is also a self-service system, workplaces can reduce manpower managing entry stations.

Canon's new all-in-one entry-control system: FACTS.

Canon’s new all-in-one entry-control system: FACTS.

Canon Singapore announced today the launch of a digital check-in solution which enables businesses to facilitate contactless, fast and easy temperature screening and entry/exit recording for staff and customers.

The solution, which is known as Facial Access Control Temperature System (FACTS), uses an 8-inch tablet which combines the functions of a camera, infrared thermography, near-field communication (NFC) device, barcode scanner and data storage.

The tablet is a third-party device distributed by Canon Singapore.

To check in, visitors should stand within 0.5 to 0.7metre from the device to have their temperature screened via the infrared thermography.

If the visitor’s temperature is within a predetermined range, a green text box will be shown to indicate that the visitor has passed the temperature screening.

This will be accompanied by an automated voice message which says, “temperature normal”.

The device will then request for the visitor’s identity, which can be quickly obtained by scanning the visitor’s identification cards such as NRIC (the latest digital version is also accepted) and driver’s license at the barcode scanner.

The device also can be set to automatically take a photo of the visitor, if required.

It takes just a few seconds to complete the entire process.

FACTS can also be used to facilitate the use of Singapore’s national digital check-in system, SafeEntry, to help retail stores, offices and other businesses comply with safe management measures at the workplace.

More details below from the press release.

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Microsoft CEO Satya Nadella During Build 2020 (19-21 May)

Friday, May 22nd, 2020

Microsoft Build 2020 was the first time the annual developers’ event was held completely online, because of COVID-19. Here are some interesting snippets from Microsoft CEO Satya Nadella during his keynote address for the conference.

“Already, we've seen something like two years' worth of digital transformation in just two months. And we've seen how critical digital technology is in the three phases of this crisis, from emergency response to the recovery phase to the reimagining the world going forward,” said Satya Nadella, Microsoft CEO at Build 2020.

“Already, we’ve seen something like two years’ worth of digital transformation in just two months. And we’ve seen how critical digital technology is in the three phases of this crisis, from emergency response to the recovery phase to the reimagining the world going forward,” said Satya Nadella, Microsoft CEO at Build 2020.

How has developers come together with those on the frontlines in the fight against COVID-19?

Here were some examples that Nadella highlighted.

  • At Johns Hopkins University, epidemiologists and software developers created a canonical dashboard to track the spread of COVID-19.
  • Adaptive Biotechnologies is using cloud compute and AI to decode the immune system’s response to the virus.
  • In the United Kingdom, a cross-section of manufacturers adjusted their production lines to build ventilators for the NHS, using mixed reality to guide workers through the process.
  • The NBA is using the power of the cloud and Xbox to engage fans and maintain the joy of the game.

What would developers need to be capable of going forward?

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New Arrival: ASUS ExpertBook B9 Business Notebook In Singapore

Saturday, May 9th, 2020

ASUS boasts that the new ExpertBook B9 (from S$2,298) is the world’s lightest 14-inch business laptop, offering professionals performance, durability and portability.

The ASUS ExpertBook B9 (B9450) ranges from S$2,298 to S$2,698 and is available at the ASUS Exclusive Store, ASUS Online Store and all authorised retailers.

The ASUS ExpertBook B9 (B9450) ranges from S$2,298 to S$2,698 and is available at the ASUS Exclusive Store, ASUS Online Store and all authorised retailers.

The 14.9mm thickness ExpertBook B9 weighs just 870 grams and offers up to 24 hours of battery life.

It sports up to 10th Gen Intel Core i7 vPro processor, up to ultrafast 1TB PCIe 3.0 x4 SSD, Wi-Fi 6 (802.11ax), plus Thunderbolt 3 ports.

The ExpertBook offers military-grade durability and a TPM 2.0 security chip plus built-in IR camera for user security.

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New Arrival: Epson WorkForce Pro WF-C879R & WF-C878R Printers

Thursday, May 7th, 2020

Epson is launching two new multifunction A3 business printers with its Replaceable Ink Pack System (RIPS) technology.

The new WorkForce Pro WF-C878R (left) and WF-C879R RIPS printers from Epson offer medium & large enterprises significantly lower energy usage and resource consumption. Photos show full set of printers.

The new WorkForce Pro WF-C878R (left) and WF-C879R RIPS printers from Epson offer medium & large enterprises significantly lower energy usage and resource consumption. Photos show full set of printers.

Targeting medium and large enterprise environments, these printers can print high yields of up to 86,000 pages without interruption and with a single set of ink packs.

“The new WorkForce Pro printers offer businesses a lower running cost, lower power consumption and a reduced environmental impact, so they can enjoy improved cost efficiency and productivity,” says Tan May Lin, Director – Sales, Marketing and Customer Service of Epson Sales division, Epson Singapore.

Driven by its PrecisionCore printheads, the business inkjet printers consume a significantly lower amount of energy, reducing energy consumption and carbon dioxide emissions by as much as 85 per cent compared to laser printers.

The high-capacity ink packs reduce resource consumption, using significantly less consumables and packaging waste.

It also has fewer periodical parts to replace, further reducing printer maintenance and downtime.

More details about the 2 new Epson RIPS printers below from the press release.

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New Arrival: Acronis Cyber Protect For Enterprises

Tuesday, May 5th, 2020

Acronis Cyber Protect offers a complete cyber protection solution to fight pandemic cyberthreats and improve remote work. Availability & promotions below.

Acronis Cyber Protect enables service providers to cut costs and defend their clients against cyberthreats through AI-powered integration of data protection and cybersecurity – with total Zoom security, COVID-19 URL filtering and a 100% detection rate.

Acronis Cyber Protect enables service providers to cut costs and defend their clients against cyberthreats through AI-powered integration of data protection and cybersecurity – with total Zoom security, COVID-19 URL filtering and a 100% detection rate.

Acronis announced today the availability of Acronis Cyber Protect, a new cyber protection solution that integrates backup, disaster recovery, next-gen anti-malware, cybersecurity, and endpoint management tools into one service.

Acronis Cyber Protect eliminates complexity, improves productivity, and enables managed service providers (MSP) to efficiently make security a focal point of their portfolio – ensuring their business can meet client expectations for data, applications, and systems security and protection.

More details below from the press release.

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Google Pay Singapore Adds Food Discovery & Ordering To App

Tuesday, April 28th, 2020

Google Pay supports Singapore food establishments amid the nation’s COVID-19 outbreak – by offering a free menu discovery feature for food establishments; and enabling patrons to discover eateries by cuisine, browse menus and contact merchants to place orders from over 250 eateries.

Discover and order food from F&B establishments in Singapore while staying home during Circuit Breaker.

Discover and order food from F&B establishments in Singapore while staying home during Circuit Breaker.

To help Singaporeans and the local food services industry during the circuit breaker period, Google has launched a new feature to discover food pick-up and delivery options on the new Google Pay Singapore app.

“Quick food pick-ups and door-to-door deliveries are now a necessity, as Singaporeans stay home during this critical period. Like several others in Singapore, we too were sharing food menus among family and friends. So we thought, what if we could scale this and make this easier for consumers and restaurants? We rallied our employees to come together quickly and discussed ways in which we could offer a solution,” said Patrick Teo, Director of Engineering for Payments and Engineering Site Lead at Google Singapore.

Many food establishments had to pause their dine-in services and rely on informal methods to share their menu and publicise their pick-up or delivery options.

Developed specifically for Singapore, this new menu discovery experience brings a variety of restaurants, coffee shops and hawker stalls online starting with over 100 businesses in addition to existing restaurants like Burger King, Canadian Pizza, Cedele, Da Paolo Group, The Daily Cut and Tuk Tuk Cha, giving patrons over 250 eateries to order from.

With the new Menu Discovery feature, Singaporeans will now be able to get family meals from Kok Sen, O Banh Mi, and Outram Park Ya Hua Rou Gu Cha or order restaurant-style spreads at home from Blue Ginger, O.BBa BBQ Jjajang and NUDE Seafood.

With the new menu discovery feature, customers can browse menus, select items, and contact the food establishment to place their order and pay.

Depending on the eatery, customers can choose to pick up their order or have it delivered.

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ViewQwest Offers Network Solutions For Work From Home

Friday, April 10th, 2020

With the government’s Circuit Breaker measures to fight COVID-19 in Singapore, ViewQwest has offered employees working from home get faster and more secure access to their companies’ IT services.

ViewQwest offers various networking solutions for personal and business use.

ViewQwest offers various networking solutions for personal and business use.

Work-from-home staff are facing network congestion as they connect to office networks via VPN, competing for bandwidth with their family’s entertainment needs over the same residential broadband pipe.

The ViewQwest Private Network offers a Work-from-Home (WFH) solution that installs a second residential broadband line that can connect the user directly and privately to the office network without VPN.

ViewQwest is also offering its Cloud VPN solution to provide businesses with an on-demand VPN service that can be easily scaled.

More details below from the press release.

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