Archive for the ‘Apps’ Category

FAQ on Gojek’s Beta Ride-Hailing Service in Singapore

Friday, November 30th, 2018

Gojek has beta-launched its ride-hailing app service in Singapore. Here are answers from Gojek to some frequently asked questions on the gradual rollout.

Gojek President, Andre Soelistyo (left) and Global Head of Transport, Raditya Wibowo.

Gojek President, Andre Soelistyo (left) and Global Head of Transport, Raditya Wibowo.

Eager to try out the competitor to Grab? Here are some FAQs about the beta-launch in Singapore of the ride-hailing app.

Can you share more about the process of waitlisting?

Waitlisting is the process of giving riders access to Gojek’s ride-hailing service.

It is on a first-come, first-served basis.

Riders will have to download the Gojek app and sign up for an account.

They will be placed on a waitlist and receive an email or push notification once they have been given access to the service.

DBS cardmembers can enjoy priority access on the waitlist by entering an access code during registration.

The code is “DBS” followed by the first 6 digits of their Visa, Mastercard or AMEX card (eg, “DBS123456”).

More details for DBS/POSB cardholders can be found here.

I’ve previously used Gojek in Indonesia. Do I need to register again?

If you have previously registered with Gojek, there is no need to register again.

Gojek will let you know on your next steps.

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Gojek Launches Beta Ride-Hailing App in Singapore

Thursday, November 29th, 2018

Consumers in Singapore will get to try Gojek’s ride-hailing service with the launch of the beta version of its app, which will be made available for download from iOS and Android app stores in Singapore today.

Update (1 January, 2019):

GOJEK will be extending its ride-hailing services to the whole of Singapore from tomorrow, January 2, 2019. The following is the press statement from GOJEK.

“Following our successful limited service area rollout, GOJEK is excited to announce that we will extend our ride-hailing services to the whole of Singapore with effect from January 2, 2019.

This means that users will be able to use GOJEK to take rides anywhere in Singapore.

Our island-wide rollout is part of our continued beta phase, during which DBS/POSB Bank customers continue to enjoy priority access to the app.

We continue to welcome feedback from driver-partners and riders during this enhanced beta phase, as we work to fine-tune the app and create the best experience for our users.”

(From left) Gojek President, Andre Soelistyo; Gojek’s Global Head of Transport, Raditya Wibowo; Shee Tse Koon, Group Head of Strategy and Planning, DBS Bank; and Gene Wong, Head of Ecosystems, Consumer Banking Group, DBS Bank.

(From left) Gojek President, Andre Soelistyo; Gojek’s Global Head of Transport, Raditya Wibowo; Shee Tse Koon, Group Head of Strategy and Planning, DBS Bank; and Gene Wong, Head of Ecosystems, Consumer Banking Group, DBS Bank.

This marks the start of a gradual roll-out of Gojek’s ride-hailing services across the island as more driver-partners are onboarded over time to feed consumer demand.

“It is with great pride that we begin the roll-out of our services in Singapore. Consumers throughout the country have told us that they want more choice in this sector and with the launch of our beta app, their wait is coming to an end. We are launching in beta for now, while we fine-tune our service to make sure it meets the high standards expected by Singaporeans. As such, we are asking all users, whether drivers or passengers, to provide us with ongoing feedback as we work towards creating the best possible service for the country,” said Gojek President, Andre Soelistyo.

This staggered approach reflects Gojek’s commitment to ensuring a smooth entry into Singapore and an ongoing effort to improve user experience over time.

An FAQ on Gojek’s beta service can be found here.

The launch of Gojek’s beta app in Singapore kickstarts the regional strategic partnership between Gojek and DBS, two of Southeast Asia’s most iconic companies.

DBS/POSB customers in Singapore will be the first to enjoy Gojek rides during the beta phase.

During the beta phase, access to the app will be granted in batches to balance ride demand and service capabilities.

DBS/POSB customers in Singapore will be guided by the app to find out how they can be prioritised on the waitlist, and receive a SGD 5 voucher credit for each of their first two rides.

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Go-Jek and Singapore DBS Enter Regional Strategic Partnership

Monday, November 12th, 2018

DBS Bank and Go-Jek today announced that the two parties have entered into a regional strategic partnership. Hear views from both companies below.

(From left) Go-Jek President, Andre Soelistyo; Go-Jek’s Global Head of Transport, Raditya Wibowo; Shee Tse Koon, Group Head of Strategy and Planning, DBS Bank; and Gene Wong, Head of Ecosystems, Consumer Banking Group, DBS Bank.

(From left) Go-Jek President, Andre Soelistyo; Go-Jek’s Global Head of Transport, Raditya Wibowo; Shee Tse Koon, Group Head of Strategy and Planning, DBS Bank; and Gene Wong, Head of Ecosystems, Consumer Banking Group, DBS Bank.

The partnership will see the two companies work together on payment services ahead of Go-Jek’s arrival in Singapore and this will soon extend to other countries in Southeast Asia.

“As Singapore’s leader in payments with over four million debit/credit cards in circulation and DBS PayLah! being the nation’s most popular mobile wallet, we are committed to making payments simple, seamless and invisible for our customers. In doing so we are stepping up to partner with like-minded companies like Go-Jek, one of Southeast Asia’s most iconic technology companies, to build inclusive digital ecosystems for our customers,” said Tan Su Shan, Group Head of Consumer Banking & Wealth Management, DBS Bank.

Go-Jek, whose investors include Google, Temasek, Tencent and Meituan Dianping, is set to launch its beta ride-hailing app in Singapore within the coming weeks and as part of this, DBS customers in Singapore will enjoy a slew of exciting privileges.

Updated 29 November, 2018: Go-Jek launches beta ride-hailing app in Singapore

What kind of privileges can DBS/POSB consumers expect?

DBS/POSB customers in Singapore will be the first to be able to book rides during the beta phase.

Other privileges include an exclusive SGD 10 voucher credit which riders can use for their first two trips (SGD 5 per trip), and future discounts on Go-Jek’s ride-hailing service in the form of promo codes.

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Event: Official Launch of Speedoc in Singapore

Thursday, October 18th, 2018

Official launch of Speedoc mobile app for house call medical treatment services in Singapore.

Speedoc was launched today at its office in UIC Building in Singapore.

Speedoc was launched today at its office in UIC Building in Singapore.

The app was soft launched in Jan 2018 and has seen 3,490 downloads and 524 unique patients, with an average of 8 patients per day.

Speedoc currently has 29 doctors – 4 fulltime, 10 from clinics and 15 locums.

 

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“After working as a public hospital doctor for five years, I noticed a gap in the market for non-essential A&E visits, for minor cases such as coughs, colds and constipation. My team and I created Speedoc as a solution for patients to receive medical attention at any time of the day. Our goal is to be a health-tech company that helps shift advanced medical care ‘from the hospital to the home’, especially in light of Singapore’s ageing population, which may find it increasingly difficult to visit hospitals and clinics easily,” says Dr. Shravan Verma, CEO and Founder of Speedoc.

All are GPs at the moment while the startup looks for specialists in the areas of pediatrics, geriatrics and obstetrics.

Each housecall costs at S$150 (8am-8pm), S$200 (8pm-12am) and S$250 (12am-8pm).

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Caltex Launches Singapore’s First Fuel Payment App

Tuesday, September 25th, 2018

The CaltexGo mobile payment app offers fast, hassle-free fuel payment from the comfort of your car.

Chevron’s General Manager of Products for Singapore, Shahid Ahmed, at the launch of CaltexGo mobile fuel payment app in Singapore.

Chevron’s General Manager of Products for Singapore, Shahid Ahmed, at the launch of CaltexGo mobile fuel payment app in Singapore.

Chevron Singapore, which operates the retail brand Caltex, has introduced Singapore’s first fuel payment app.

“As part of its new digital transformation, Chevron has opted for an agile approach to its first mobile payment solution, listening closely to user feedback and learning from industry best practices towards developing a minimum viable product for fuel payment,” said Chevron’s General Manager of Products for Singapore, Shahid Ahmed, when I chatted with him during the app’s launch.

The CaltexGO mobile payment app is the front-end of an integrated digital eco-system that offers cashless payments and helps consumers locate a service station, enjoy automatic loyalty LinkPoints collection, exclusive mobile offers, and electronic receipts at their fingertips.

CaltexGO responds to key consumer pinch points identified in the retail brand’s recent consumer insights analysis.

Chevron notes that refueling can be seen as a chore which drivers strive to mitigate.

Having to wait for a pump, long payment queues, and the complexity related to loyalty and payment systems were the top inconvenience grouses by drivers at service stations.

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New arrival: Acronis True Image 2019 Personal Backup Software

Wednesday, August 22nd, 2018

Acronis True Image 2019 offers AI-based Ransomware Shield and Blockchain authentication technologies to provide an additional layer of cyber protection for home users. Available now online: buy new from S$49.99, upgrade or try free for 30 days.

Acronis Founder and CEO, Serguei Beloussov, launched the new True Image 2019 in its Singapore office at Suntec Tower 3.

Acronis has released the 15-year Anniversary Edition of its personal backup software, Acronis True Image 2019.

Key capabilities of Acronis True Image 2019 include the following.

  • (New) Acronis Survival Kit: An all-in-one universal recovery tool for your system.
  • (New) Active Disk Cloning for Mac: Migrate all your data from your Mac to another device.
  • Acronis Active Protection: AI fighting off ransomware attacks for you.
  • Acronis Notary and ASign: Blockchain technology ensuring data integrity with notarisation and e-signing.
  • Backup for Social networks: All your profiles are now defended.

More details below from the press release.

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New arrival: Parallels Desktop 14 for Mac

Tuesday, August 21st, 2018

Parallels Desktop 14 brings greater storage savings, faster launch times, improved graphics and the latest versions of Parallels® Toolbox for Windows or Mac. Prices below.

Through Parallels Desktop 14, customers now have access to more Windows features on Mac than ever before.

Through Parallels Desktop 14, customers now have access to more Windows features on Mac than ever before.

Parallels Desktop 14 also provides the following:

  • Improved performance. Up to 200 percent performance improvement on the iMac Pro® (audio and video encoding, AI, 3D modelling, cryptography and other complex math calculations workloads) thanks to AVX512 Intel Cannon Lake processor instructions set support.
  • Graphics Improvements. Parallels Desktop 14 now features improved OpenGL support for enhanced graphics, with notable improvements in SketchUp 2017/2018, CTVox, DIALux 8 and OriginLab.
  • macOS Mojave–Ready. Supports Dark Mode. Quick Look issued on Windows files now shows quick actions.

The recommended retail price (RRP) of Parallels Desktop 14 for Mac is US$79.99 for an annual subscription or US$99.99 for a perpetual license.

Parallels Desktop 14 for Mac was launched in Singapore at The Working Capitol.

Parallels Desktop 12 and 13 perpetual license customers can upgrade to Parallels Desktop 14 for US$49.99, or upgrade to a Parallels Desktop for Mac Pro Edition subscription for US$49.99 per year.

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Electrolux Unveils Taste Platform Powered by SideChef

Saturday, July 28th, 2018

Electrolux in Asia Pacific has announced a strategic partnership with the smart recipe platform SideChef to power the former’s new digital Taste Platform, starting with the Electrolux Life mobile app.

The Electrolux Life mobile app will be available on iOS and Android and can be downloaded from Apple App Store and Google Play Store in Singapore now, and in Australia from 1 August 2018.

The Electrolux Life mobile app will be available on iOS and Android and can be downloaded from Apple App Store and Google Play Store in Singapore now, and in Australia from 1 August 2018.

Announced at RISE 2018 conference, this partnership will allow Electrolux and SideChef to pioneer innovations together to build smart kitchens of the future.

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Leveraging technology to provide better healthcare

Tuesday, May 1st, 2018

Today, we put the focus on a primary care doctor practicing in Punggol – to get a feel of what it’s like running a GP clinic in a residential neighbourhood in Singapore.

* This article was first published on https://halenessme2018.wordpress.com.

Dr. Paul Ang founded Zenith Medical Clinic in Punggol, Singapore. Visit its website for location and opening hours

Dr. Paul Ang founded Zenith Medical Clinic in Punggol, Singapore. Visit its website for location and opening hours

Dr. Paul Ang belongs to a new generation of young doctors establishing themselves as the community’s trusted general practitioners (GPs), providing primary care to the residents in Punggol.

Dr. Ang’s clinical interests include Ear, Nose, Throat (ENT), Mental Health and Wellness, and Paediatrics.

Dr. Ang’s clinical interests include Ear, Nose, Throat (ENT), Mental Health and Wellness, and Paediatrics.

As a millennial, Dr. Ang is tech savvy and fully cognizant of the importance of harnessing technology to reap improvements to traditional work processes.

Having spent the past three and a half years practicing at Zenith, the Gen-Y doctor’s greatest frustration is with the typical fluctuations of patient volumes at GP clinics.

As most practitioners or patients would have observed, a typical primary care clinic can be really crowded at times eg. on Saturdays and Mondays, and at different times of the day.

With many traditional first-come-first-serve basis, the staff has to cope with long lines of patients vying for an earlier time slot, with tempers occasionally flaring up.

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Weekender: TWG Tea launches website & membership programme

Saturday, April 28th, 2018

TWG Tea launches a new omni-channel global eCommerce website and membership programme for customers around the globe.

Launching from Singapore, this revolutionary global platform will soon include subsites featuring local shipping, payment platforms, inventories, and customer service centres dedicated to TWG Tea customers in China, Japan and Europe, with other locations to follow.

Launching from Singapore, this revolutionary global platform will soon include subsites featuring local shipping, payment platforms, inventories, and customer service centres dedicated to TWG Tea customers in China, Japan and Europe, with other locations to follow.

In conjunction with the 10th anniversary of the home-grown brand, TWG Tea has launched a new eCommerce website and a membership programme that’s by-invitation only.

Three years in the making, this venture opens the door to customers worldwide to purchase its full selection of more than 800 blends of tea, even in countries where TWG Tea does not have brick-and-mortar outlets.

Some of the physical branches are directly managed by the TWG Tea headquarters in Singapore while an increasing number are through franchising – in the UK for instance.

The global website and membership programme currently ships internationally to 48 countries.

Progressively, the global platform will be rolled out across international markets including China, Japan, and Europe later this year with plans to increase this number to 18 international hubs by 2020.

More details below from the press release.

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