Posts Tagged ‘POS’

Tech focus: Key trends in POS systems for 2015 – Bikash Kumar

Friday, January 2nd, 2015

Shopping is a favourite past time in Singapore and at the heart of the vendor’s efficiency and the consumer’s experience is the Point Of Sale (POS) being used.

As we step into 2015, Bikash Kumar shares his thoughts on some of the key trends shaping the evolution of POS technology in 2015.

Mobile POS enables greater consumer interaction with the sales staff.

Mobile POS enables greater consumer interaction with the sales staff.

* This article is a guest post written by Bikash Kumar – MD, Integrated Retail Management Consulting Pte. Ltd. The opinions expressed are his own and do not represent that of tech4tea.com.

Bikash Kumar has a Bachelor of Business Studies (1988-91) from the College of Business Studies in the University of Delhi; and an MBA (1991-93) from the Faculty of Management Study from the same university.

Bikash Kumar has a Bachelor of Business Studies (1988-91) from the College of Business Studies in the University of Delhi; and an MBA (1991-93) from the Faculty of Management Study from the same university.

The Point of Sale (POS) system is where consumers pay for their purchases in a retail store.

Traditionally, the POS systems have been used to generate information on transactions within a retail outlet.

However, the POS technology has been improving significantly, allowing retail staff to deliver multiple operations, besides just scanning merchandise and generating bills.

According to Integrated Retail, a firm that specialises in designing, deploying and maintaining POS systems across the region, the POS systems are likely to see further enhancements in 2015.

Here are five key changes that we are likely to see.

  1. Morphing from Point of Sale to a Point of Service
  2. POS is increasingly mobile and it is lighter
  3. POS systems are becoming inter-connected
  4. POS system activities are traceable in real time
  5. POS is driving up productivity

Below are my thoughts on each of these key changes.

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Strategic partnership between Abeo International and Aptean

Saturday, April 12th, 2014

Abeo International and Aptean partner to market Pivotal CRM in Southeast Asia and emerging regions.

Pivotal CRM will assist companies in customizing business processes and streamlining operations.

Pivotal CRM will assist companies in customizing business processes and streamlining operations.

Abeo International, a provider of IT Solutions and Services and Aptean, a global provider of enterprise application software has announced a partnership to provide Pivotal Point of Sales (POS) and Customer Relationship Management (CRM) services to Southeast Asia and emerging markets.

“These days, more companies emphasise on multiplatform and real-time interaction with their customers and they need industry-tailored applications that mirror their functional needs. We are pleased to partner with Aptean, a global leader in customer relationship management, to offer Pivotal CRM that will help businesses manage CRM data efficiently,” said Michael Lim, Chief Executive Officer of Abeo International.

Abeo international will serve as a channel partner for selling Aptean’s CRM solution.

Through this partnership, clients from industries ranging from finance, real estate to marketing, healthcare and retail would be able to leverage on Aptean’s decades of CRM experience and Abeo’s ability to customise CRM into their business processes in a cost-effective manner.

Pivotal CRM is a full-featured CRM platform that has a flexible and customisable platform for organisations to reduce the cost and complexity of embedding cutting edge functionality into business processes.

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