Samsung Electronics Singapore has announced details of the exchange and refund options for Galaxy Note7 customers.
More details have been released by Samsung for Galaxy Note7 users in Singapore, covering the refund value for the Note7, trade-in prices to the S7 Edge, as well as refund for original Note7 accessories.
This is in addition to earlier information Samsung Singapore had released earlier.
Update (15 October, 2016):
Following the new order by the U.S. Department of Transportation to ban all Galaxy Note7 devices in carry-on and checked baggage on flights, Samsung Singapore has rolled out plans to help Note7 owners in Singapore who need to board flights out of the country.
Any Galaxy Note7 owner who will be travelling by flight and require a courtesy device can obtain one from the Samsung Customer Service Centre at Westgate or the Samsung Experience Store at Singapore Changi Airport Terminal 3, in both the departure and transit lounges.
Samsung has stopped sales and exchanges of the Galaxy Note7, and has also decided to stop production.
Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 should power down and stop using the device immediately, and take advantage of the exchange and refund options.
This is regardless of whether they had purchased their devices from telecommunication operators, consumer electronics stores, authorised retailers, Samsung Official Store at Lazada.sg or Samsung Experience Stores.
Galaxy Note7 customers can choose to either exchange their device for a Galaxy S7 edge, and receive cash and other benefits which will be confirmed shortly, or to receive a refund.
Details below.
