Samsung’s resolution for Galaxy Note7 customers in Singapore

Singapore customers will be able to exchange their Galaxy Note7 for another device, with a refund of the price difference between devices. Alternatively, they may return their Galaxy Note7 for a refund.

Update (18 October, 2016):

More details have been released by Samsung for Galaxy Note7 users in Singapore, covering the refund value for the Note7, trade-in prices to the S7 Edge, as well as refund for original Note7 accessories.

This is in addition to earlier information Samsung Singapore had released earlier.

Update (14 October, 2016):

Samsung Electronics Singapore has announced the details of the exchange and refund options for Galaxy Note7 customers in Singapore. Details here.

Here’s what you can do if you own a Samsung Galaxy Note7 smartphone in Singapore.

Here’s what you can do if you own a Samsung Galaxy Note7 smartphone in Singapore.

These remedy options for Galaxy Note7 customers in Singapore, follows the earlier advisory from Samsung Electronics Singapore for Galaxy Note7 customers to power down and stop using the device.

The company is in close discussions with its telecommunication operator and retail partners, and details on how Galaxy Note7 customers can go about the exchange or refund will be provided soon.

All Galaxy Note7 customers are urged to take up the options when these are made available to them.

Samsung is also looking into remedies for Galaxy Note7 customers who purchased the Samsung Concierge service.

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2 Responses to “Samsung’s resolution for Galaxy Note7 customers in Singapore”

  1. […] Electronics Singapore has announced details of the exchange and refund options for Galaxy Note7 […]

  2. […] More details have been released by Samsung for Galaxy Note7 users in Singapore, covering the refund value for the Note7, trade-in prices to the S7 Edge, as well as refund for original Note7 accessories. This is in addition to earlier information Samsung Singapore had released earlier. […]

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