Posts Tagged ‘Web Help Desk’

SolarWinds Web Help Desk to boost IT management

Thursday, July 26th, 2012

SolarWinds has announced today that it is launching the SolarWinds Web Help Desk. Prices for the IT Help Desk solution start at US$495.

SolarWinds has announced today the launch of the SolarWinds Web Help Desk.

SolarWinds has announced today the launch of the SolarWinds Web Help Desk.

SolarWinds Web Help Desk is a boost to the growing portfolio of IT Management products from SolarWinds, which provides powerful and affordable IT management software for companies.

SolarWinds Web Help Desk highlights:

  • Easily perform help desk ticketing support and management operations from a single, centralized web-console, purpose-built for IT processes and organizations.
  • Automate change management operations with powerful and customizable change management functionality.
  • Simplify asset management for both hardware and software assets through a centralized IT Asset Repository.
  • Leverage the extensive KnowledgeBase Engine for capturing and sharing ITSM best practices and solutions.

SolarWinds Web Help Desk is a cross-platform, web-based solution that allows IT professionals to remove complexity from their IT service processes and to improve service to their end-users through practical, flexible tools.

Read the press release below for more details.

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