Posts Tagged ‘SolarWinds’

Infographic: 10 IT innovations that changed our lives

Saturday, June 1st, 2013

Technology advancements and developments move so fast these days it’s so easy to take them for granted. For those old enough, can you remember the world before the Internet came about?

Developed by SolarWinds Head Geek, Lawrence Garvin, this infographic explores tech developments - from wireless networking and virtualisation to basic screenshot tools and everything in between - which have significantly impacted our lives, but that we perhaps never thought we actually needed. Click to view full enlarged version.

Developed by SolarWinds Head Geek, Lawrence Garvin, this infographic explores tech developments – from wireless networking and virtualisation to basic screenshot tools and everything in between – which have significantly impacted our lives, but that we perhaps never thought we actually needed. Click to view full enlarged version.

And not too long ago, before the proliferation of mobile devices, wasn’t it so troublesome to make a call or check something out while on the road?

These innovations have definitely made it much easier for us to do many things that used to be so much more tedious and time-consuming to accomplish.

But here’s some food for thought – has our lives actually become easier?

Do you sometimes feel that life in the past was somewhat more blissful?

Perhaps it is our human propensity to fully utilise our time that – instead of sitting back complacently to enjoy the extra time gained from IT innovations – we try to use the additional time gained to do even more.

And the bosses certainly expect that.

On top of that, thanks to greater global and mobile connectivity, your boss can contact you no matter where you are.

And if he/she is in the opposite time zone, start getting used to taking calls in the middle of the night.

The result is that our lives have become more hectic.

Perhaps, life back then was really more blissful.

Apart from the list above that was compiled by Lawrence Garvin, the rest of this post reflect my own thoughts about the impact of technology on our lives.

The line of thought may sound negative, but I still love the beauty of technology, especially its ability to help the less fortunate.

SolarWinds Web Help Desk to boost IT management

Thursday, July 26th, 2012

SolarWinds has announced today that it is launching the SolarWinds Web Help Desk. Prices for the IT Help Desk solution start at US$495.

SolarWinds has announced today the launch of the SolarWinds Web Help Desk.

SolarWinds has announced today the launch of the SolarWinds Web Help Desk.

SolarWinds Web Help Desk is a boost to the growing portfolio of IT Management products from SolarWinds, which provides powerful and affordable IT management software for companies.

SolarWinds Web Help Desk highlights:

  • Easily perform help desk ticketing support and management operations from a single, centralized web-console, purpose-built for IT processes and organizations.
  • Automate change management operations with powerful and customizable change management functionality.
  • Simplify asset management for both hardware and software assets through a centralized IT Asset Repository.
  • Leverage the extensive KnowledgeBase Engine for capturing and sharing ITSM best practices and solutions.

SolarWinds Web Help Desk is a cross-platform, web-based solution that allows IT professionals to remove complexity from their IT service processes and to improve service to their end-users through practical, flexible tools.

Read the press release below for more details.

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SolarWinds Mobile Admin lets IT staff BYOD

Monday, April 16th, 2012

If you can’t beat them, join them! After years of fighting the tide of consumerisation of corporate IT, IT staff can now cross over to the “Dark Side” and  – bring THEIR own device to work.

Pricing for SolarWinds Mobile Admin software starts at US$695 per license and includes the first year of maintenance. Download the free 30-day evaluation trial online to try it out.

SolarWinds Mobile Admin Version 7

SolarWinds Mobile Admin Version 7

With the consumerisation of IT, employees and (more significantly) CXOs are banging down the doors of the IT departments to be allowed to bring their choice of personal devices to work and to access the Enterprise IT systems with these gadgets.

IT staff can now "Bring Your Own Device" too!

IT staff can now "Bring Your Own Device" too!

A strict No-No in the past, mane enterprises and organisations have given in to the pressure and allowed BYOD (Bring Your Own Devices) into their IT policies.

Now, the IT personnel too can jump on the bandwagon too.

SolarWinds, a provider of IT management software, has acquired Rove and released version 7 of the latter’s Mobile Admin software.

SolarWinds Mobile Admin software is designed specifically for mobile devices, with native applications for the most common mobile operating systems, and an extensive list of remote fix capabilities.

Now IT staff can also work with any device, from anywhere, anytime of the day (or night).

Mobile Admin works on iOS, Android and BlackBerry mobile devices.

Mobile Admin works on iOS, Android and BlackBerry mobile devices.

From the queues of a grocery store, or at the cafe with friends, an IT staff can manage a server on the other side of the world – resetting passwords and rebooting servers.

Mobile Admin is used by thousands of customers to monitor and manage their corporate IT infrastructure from their iPhone, iPad, Android smartphones and tablets, BlackBerry smartphones and PlayBook (OS2), and Kindle Fire.

In addition to dozens of third party systems and services, the latest version of Mobile Admin now adds support for Amazon EC2, Microsoft Active Sync, and SolarWinds network and server management products.

Some of the main features of SolarWinds Mobile Admin 7.0 are listed below.

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SolarWinds launches SeUM to Monitor Web Transactions

Thursday, February 16th, 2012

SolarWinds launches the industry’s­ first affordably-priced SaaS (Software as-a Service)-like product to monitor web transactions from cloud-based locations.

SeUM web console has wizards to guide the creation of Amazon EC2 Cloud Player instances.

SeUM web console has wizards to guide the creation of Amazon EC2 Cloud Player instances.

SolarWinds Synthetic End User Monitor (SeUM) v.1.5 works to streamline the process of monitoring websites and web based applications from the cloud, offering users the ability to monitor their web based services from various geographical locations around the globe.

Leveraging the cloud allows users to inexpensively monitor performance and availability from locations beyond their data center, central office, or remote office locations to where their mobile work force, home offices, or customers are located.

SeUM allows system administrators and application support staff to monitor response time proactively for multi-step web transactions.

The latest version of SeUM introduces the Cloud Player Portal that allows users to deploy transaction players easily to Amazon EC2.

New Features in v. 1.5

  • Cloud Player Portal: Easily deploys transaction players to Amazon EC2 to enable web transaction monitoring from cloud-based locations and does not require users to pay subscription fees.
  • Multi-Tenant UI: Monitors website and web application performance for large deployments or in MSP environments.
  • Rich Content Recording and Playback: Record and playback dynamic web pages to include support for Flash and Silverlight; also validates the existence or absence of text and other website content.
  • Firewall-Friendly Communication: Transaction players make their monitoring data available for polling from the SeUM server, eliminating any need to open in-bound Firewall connections.

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