Posts Tagged ‘Samsung’

Note7 recall: Phone refund/trade-in value & accessories refund

Tuesday, October 18th, 2016

More details have been released by Samsung for Galaxy Note7 users in Singapore, covering the refund value for the Note7, trade-in prices to the S7 Edge, as well as refund for original Note7 accessories. This is in addition to earlier information Samsung Singapore had released earlier.

All Galaxy Note7 customers are required to back up their data using Samsung Smart Switch (http://www.samsung.com/sg/support/smartswitch/), delete any data or other personal material stored in the device, and reset their device ahead of the home delivery.

All Galaxy Note7 customers are required to back up their data using Samsung Smart Switch (http://www.samsung.com/sg/support/smartswitch/), delete any data or other personal material stored in the device, and reset their device ahead of the home delivery.

Galaxy Note7 customers who opt to exchange their device for a Galaxy S7 edge, valued at S$1,098, will receive an additional S$250 in cheque.

Those who opt for a refund will receive the full retail value of the Galaxy Note7 at S$1,168 in cheque.

Both options are available to all Galaxy Note7 customers, regardless if they purchased their original device from telecommunication operators, consumer electronics stores, authorised retailers, Samsung Official Store at Lazada.sg or Samsung Experience Stores.

The options also do not affect any pre-existing contract that the Galaxy Note7 owner has with the telecommunication operators.

Details below.

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Details of Samsung Galaxy Note7 refund for Singapore customers

Friday, October 14th, 2016

Samsung Electronics Singapore has announced details of the exchange and refund options for Galaxy Note7 customers.

Update (18 October, 2016):

More details have been released by Samsung for Galaxy Note7 users in Singapore, covering the refund value for the Note7, trade-in prices to the S7 Edge, as well as refund for original Note7 accessories.

This is in addition to earlier information Samsung Singapore had released earlier.

Update (15 October, 2016):

Following the new order by the U.S. Department of Transportation to ban all Galaxy Note7 devices in carry-on and checked baggage on flights, Samsung Singapore has rolled out plans to help Note7 owners in Singapore who need to board flights out of the country.

Any Galaxy Note7 owner who will be travelling by flight and require a courtesy device can obtain one from the Samsung Customer Service Centre at Westgate or the Samsung Experience Store at Singapore Changi Airport Terminal 3, in both the departure and transit lounges.

Samsung has stopped sales and exchanges of the Galaxy Note7, and has also decided to stop production.

Samsung has stopped sales and exchanges of the Galaxy Note7, and has also decided to stop production.

Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 should power down and stop using the device immediately, and take advantage of the exchange and refund options.

This is regardless of whether they had purchased their devices from telecommunication operators, consumer electronics stores, authorised retailers, Samsung Official Store at Lazada.sg or Samsung Experience Stores.

Galaxy Note7 customers can choose to either exchange their device for a Galaxy S7 edge, and receive cash and other benefits which will be confirmed shortly, or to receive a refund.

Details below.

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Samsung’s resolution for Galaxy Note7 customers in Singapore

Monday, October 10th, 2016

Singapore customers will be able to exchange their Galaxy Note7 for another device, with a refund of the price difference between devices. Alternatively, they may return their Galaxy Note7 for a refund.

Update (18 October, 2016):

More details have been released by Samsung for Galaxy Note7 users in Singapore, covering the refund value for the Note7, trade-in prices to the S7 Edge, as well as refund for original Note7 accessories.

This is in addition to earlier information Samsung Singapore had released earlier.

Update (14 October, 2016):

Samsung Electronics Singapore has announced the details of the exchange and refund options for Galaxy Note7 customers in Singapore. Details here.

Here’s what you can do if you own a Samsung Galaxy Note7 smartphone in Singapore.

Here’s what you can do if you own a Samsung Galaxy Note7 smartphone in Singapore.

These remedy options for Galaxy Note7 customers in Singapore, follows the earlier advisory from Samsung Electronics Singapore for Galaxy Note7 customers to power down and stop using the device.

The company is in close discussions with its telecommunication operator and retail partners, and details on how Galaxy Note7 customers can go about the exchange or refund will be provided soon.

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New arrival: Samsung Galaxy Note 7 Android smartphone (S$1,168)

Wednesday, August 3rd, 2016

The Samsung Galaxy Note 7 will be available in Singapore from 20 August at S$1,168. Pre-orders / registration of interest (with M1, Singtel, StarHub) begin today with delivery on 19 August. Free Note 7 Lens Kit (S$198) for pre orders.

The newest flagship phablet from Samsung has a 5.7-inch Quad HD Dual Edge SUPER AMOLED display with 2560 x 1440 (518ppi). The Galaxy Note 7 ships with Android 6.0.1 Marshmallow.

The newest flagship phablet from Samsung has a 5.7-inch Quad HD Dual Edge SUPER AMOLED display with 2560 x 1440 (518ppi). The Galaxy Note 7 ships with Android 6.0.1 Marshmallow.

The Galaxy Note series skips a number and goes directly from Note 5 to Note 7.

The latest flagship model is now in line with the Galaxy S7 to reduce confusion among consumers.

A photo posted by John Tan (@tech4tea) on

The Samsung Galaxy Note 7 is available in Black Onyx, Gold Platinum, or Silver Titanium.

More importantly, Samsung is probably hoping that some of the success of the S7 will rub off on the Note 7 and continue turning around the fortunes of the Korean phone maker.

So the most “eye-catching” – forgive the pun – new feature must be the iris-scanner, another security to ensure only the right eyes get to eyeball the contents of the Note 7.

I tried it during the launch and it’s mighty fast and responsive, removing my initial reservation that it might be slow and wonky.

The S Pen also gets enhanced, software wise.

New functionalities include Screen Off Memo, Smart Select function, Air Command and Samsung Notes, as well as the ability to create and share GIF animations.

A photo posted by John Tan (@tech4tea) on

The Samsung Galaxy Note 7 comes with Dual SIM support, where one of the two nano-SIM slots can be used to accept a microSD memory card (up to 256GB) instead. This will extend the 64GB internal memory that comes with the phone.

Also, the Galaxy Note 7 and its S Pen are now both IP68-certified water and dust resistant, so you can now use them underwater – if you want/need to.

More details and technical specifications in the press release below.

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New arrival: Samsung Gear IconX wireless, cord-free earbuds

Monday, July 11th, 2016

The new earbuds cum music player will be available in Singapore from this Saturday, 16 July. Available at S$298 in black, blue or white.

The Samsung Gear IconX comes with a case that doubles as a charger, which can power the earbuds up to 2 full charges while it’s resting.

The Samsung Gear IconX comes with a case that doubles as a charger, which can power the earbuds up to 2 full charges while it’s resting.

Announced back in early June, the Gear IconX earbuds from Samsung comes with Precise Tracking Technology, to provide an optimal fitness experience.

The In-ear Audio Fitness Tracker allows users to track their fitness data, from speed, distance and duration to heart rate and calories burnt via S Health.

Its dedicated Voice Guide feature helps users to workout in a more efficient way by giving instant feedback and updates on their progress.

The Gear IconX enables users to stay informed of their training status and to reach their Vigorous Intensity Zone, maximising their workout.

In addition, Ambient Sound Mode keeps them safe and aware of their surroundings, even while they are plugged in.

As a standalone Built-in Music Player, users can also store their music on the Gear IconX with its 4GB of internal memory that can hold up to 1,000 tracks, and play up to 11 hours of music.

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New arrival: Samsung SUHD TV line-up for 2016

Thursday, April 28th, 2016

Samsung’s 2016 SUHD TVs ship with Quantum dot display to offer true-to-life picture quality, 360-degree design and a smart user experience with simpler access to contents. Prices & availability below.

A photo posted by John Tan (@tech4tea) on

Samsung Singapore launches 2016 line-up of SUHD TVs in Singapore at the Red Dot Museum.

Three key highlights for the new SUHD TV line-up for 2016 below.

Quantum dot display: Unbeatable Picture Quality – Samsung boasts that the TVs feature the world’s only cadmium-free 10 bit Quantum dot display with 1,000-nit high dynamic range (HDR) promising vibrant colour and contrast.

A video posted by John Tan (@tech4tea) on

360-degree design – handsome from every angle. From the front, and from the rear.

360 design for Unparalleled Immersion – With no bezel that functions as the frame of the TV, the viewer’s attention is focused purely on the content of the virtually edgeless screen. All exposed screws from the rear of the TV are removed to create an elegant device that is beautiful from every angle.

Unlimited, Seamless Entertainment through Single Access and One Remote – With the Samsung One Remote, consumers do not need to juggle multiple remote controls as they can control all external devices with this remote. The Smart TVs automatically detect the type of game console, OTT box or home theater system that is connected to the TV so no setup is required.

Besides the SUHD TVs, Samsung also launched its latest range of Curved and Flat Soundbars in Singapore.

Prices and availability below.

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Samsung Pay to expand globally beyond Korea & USA

Wednesday, March 9th, 2016

The payment service from Samsung set to expand globally in 2016 to new countries and partners.

In 2016, Samsung Pay will be expanding to new countries and major payment networks such as American Express.

In 2016, Samsung Pay will be expanding to new countries and major payment networks such as American Express.

In 2016, Samsung Pay will start global expansion beginning with China in March, followed by Australia, Brazil, Singapore, Spain and the U.K. later in the year.

“Since its introduction last year, Samsung Pay has changed the way people pay and use their smartphones. We’ve already seen significant consumer adoption and we continue to see great momentum. Our aim is to expand Samsung Pay to even more locations around the world, and our customers should expect to see more features in the year to come,” said InJong Rhee, EVP and Head of R&D, Software and Services of Mobile Communications Business at Samsung Electronics.

Canada will be added to the new launch roadmap.

According to Samsung Electronics, Samsung Pay now has about five million registered users over 500 million dollars processed in the first six months, showing a strong adoption rate in South Korea and the U.S since the launch of the payment service in these two countries in August and September 2015 respectively.

Samsung Pay is currently available on select Galaxy devices including S6, S6 edge, S6 edge+, Note5 as well as premium and mid-range options such as the 2016 models of both Galaxy A5 and A7.

Samsung Pay will also expand its enhanced services to more than just credit or debit cards, adding transit passes, coupons and membership cards to its available payment modes.

Samsung Pay is now available on Google Play as a free download for compatible devices.

A photo posted by John Tan (@tech4tea) on

The 2016 versions of the A5 and A7 smartphones will be compatible with Samsung Pay. Seen here at the launch of the A3, A5 and A7 in Singapore.

Extensive Partnership Ecosystem

Samsung Pay started its service in South Korea and the U.S. last year, and now supports eligible credit and debit cards from more than 70 major and regional banks.

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Galaxy S7, S7 edge & Gear 360 unveiled at Samsung Unpacked 2016

Monday, February 22nd, 2016

Samsung Electronics unveiled the new Galaxy S7 (S$998), Galaxy S7 edge (S$1,098) Android smartphones, as well as the Gear 360 camera (S$TBA).

From left: Samsung Galaxy S7 edge, Samsung Gear 360 and Samsung Galaxy S7.

From left: Samsung Galaxy S7 edge, Samsung Gear 360 and Samsung Galaxy S7.

The Galaxy S7 & S7 edge offers “a refined design, more advanced camera, streamlined software functionality and unparalleled connectivity to a galaxy of products, services, and experiences”.

The Samsung Gear 360 is a 360-degree camera that lets consumers easily create, view and share their favorite experiences through video and still image content.

Gear 360 is designed for travel, festive gatherings and activities to capture an all-encompassing visual experience to create their own virtual reality content to enjoy through the Gear VR.

Pre-orders and registration of interest for the Galaxy S7 4G+ and S7 edge 4G+ will commence from 26 February 2016, 10am at all Samsung Experience Stores and telecommunication operators.

A photo posted by John Tan (@tech4tea) on

Preview in Singapore (at the HortPark) of the new Samsung Galaxy S7, Galaxy S7 edge and Gear 360 just after their unveiling at Samsung Unpacked 2016.

All successful pre-order customers will receive complimentary Samsung Gear VR worth $148 on 11 March 2016.

More details from the press releases about the new devices can be found below.

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New arrivals: Samsung Galaxy Note 5 & S6 edge+ Android phablets

Thursday, August 13th, 2015

Samsung has unveiled globally their latest flagship phablets. Both have 5.7-inch Quad HD Super AMOLED displays and 4GB RAM. Prices and availability in Singapore below.

The new Samsung Galaxy Note 5 4G+ (left) and S6 edge+ 4G+ comes with 5.7 inch QHD displays and 4GB RAM.

The new Samsung Galaxy Note 5 4G+ (left) and S6 edge+ 4G+ comes with 5.7 inch QHD displays and 4GB RAM.

So the Samsung’s flagship devices basically comprise the following:

Models Display Curved edges S Pen
S6 5.1″ No No
S6 edge 5.1″ Yes No
Note 5 5.7″ No Yes
S6 edge+ 5.7″ Yes No

So the “basic flagship” is the Galaxy S6, with the other models being variants offering curved edges, bigger displays and stylus.

The Note 5 offers, as its main differentiator the S Pen stylus, but is essentially on the same hardware/software platform as the S6 series of smartphones.

Price & Availability in Singapore

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POTD: Singapore celebrates her 50th National Day

Sunday, August 9th, 2015

Here’s wishing Singapore a Happy 50th Birthday.

This is one of many murals found on the walls at the banks of the Singapore River. Photo taken with a Samsung NX2000 with a Samsung 20-50mm f/3.5-5.6 ED lens. Photo credit: John Tan.

This is one of many murals found on the walls at the banks of the Singapore River. Photo taken with a Samsung NX2000 with a Samsung 20-50mm f/3.5-5.6 ED lens. Photo credit: John Tan.

This year, Singaporeans celebrate 50 years of independence since 1965.

This is also the 196th year since Singapore’s founding by Sir Stamford Raffles.

Let’s wish for the best for Singapore for the next 50 years!