Dell research suggests that Singapore and the APJ lags the world in its “Breakthrough Benchmark” – a measure of the readiness for digital transformation.

Dell Technologies’ research from over 40 countries details how despite two years of accelerated digital transformation, only 5% of the Singapore workforce has an appetite for digital change. Click to enlarge.
I was looking through a study report from Dell on digital transformation and couldn’t help but notice that the survey results seem to indicate that Singapore and APJ seems to lag the global index for its “Breakthrough Benchmark”.
The survey of 10,500 respondents from around the world measured participants’ readiness for technological change and placed them in four benchmark groups:
- Sprint: Traiblazers ready to chase after innovation and technological change.
- Steady: Poised to adopt technological change selected by others.
- Slow: More inclined to hold back and observe / deliberate rather than take action.
- Still: Take a pessimistic view of innovation based on perceived risk. Tend to anticipate problems and resist proposed technology innovations based on perceived risk.
Respondents in the “Sprint”and “Steady” groups tend to be more confident that they or their organisation will advance in areas of technology adoption, while respondents in the “Slow” and “Still” groups are more likely to see the potential risks involved and retreat.
So in terms of appetite for digital transformation, the Sprint and Steady groups are relatively more positive and progressive compared to the Slow and Still groups.
Compared to the global data, APJ and especially Singapore had lower scores for the Sprint and Steady groups but “higher” scores for the Slow and Still groups.
So I asked Dell Singapore for their take on this and below is their response.
In the case of Singapore businesses, they may be lacking in one or more of these elements – connectivity, productivity and empathy and hence not fully prepped or ready to embrace the transformation.
This is shown in the recent Dell’s Breakthrough study – we see a significantly higher percentage of all respondents (65%) in Singapore (as compared to the APJ 55% & global 50% results) who feel that their organisations do not know what it takes to digitally transform a workforce and many employees now face challenges keeping up with the pace.
More details on Singapore stats listed below:
- 75% of businesses in Singapore believe transformation can stall due to people’s resistance to change. (APJ: 72%; Global: 64%)
- Nearly 80% of respondents fear they will be shut out of the evolving digital world due to a lack of people with the right authority or vision to capitalise on the opportunity. (APJ: 62%; Global: 53%)
- 79% of Singapore respondents say either/both of the following: They need their leaders to provide the necessary tools and infrastructure to work anywhere, along with autonomy to choose their preferred working pattern. Their people might be left behind because they don’t have the right technology to shift to a hyper-distributed model. (APJ respondents: 78%; Global: 72%)
- 69% of Singapore respondents worry the opportunity to become a data-driven business will pass them by. (APJ: 64%; Global: 51%)
- 50% of Singapore respondents believe their people won’t be able to keep up with technological change (APJ: 40%; Global: 33%)
- 23% of Singapore respondents worry they will be overlooked and forgotten in a remote working world (APJ: 20%; Global: 17%)
Tags: APJ, DELL, opinion, research, Singapore, study, survey, transformation
That’s quite surprising for me because I always thought Singapore was relatively more advanced in IT compared to many countries so they’d be less reserved towards digital transformation. 🙂
I share your sentiments, Richard. So I asked the folks at Dell and below is their reply on this.
1. In the case of Singapore businesses, they may be lacking in one or more of these elements – connectivity, productivity and empathy and hence not fully prepped or ready to embrace the transformation.
2. This is shown in the recent Dell’s Breakthrough study – we see a significantly higher percentage of all respondents (65%) in Singapore (as compared to the APJ 55% & global 50% results) who feel that their organisations do not know what it takes to digitally transform a workforce and many employees now face challenges keeping up with the pace.
3. More details on Singapore stats listed below:
– 75% of businesses in Singapore believe transformation can stall due to people’s resistance to change. (APJ: 72%; Global: 64%)
– Nearly 80% of respondents fear they will be shut out of the evolving digital world due to a lack of people with the right authority or vision to capitalise on the opportunity. (APJ: 62%; Global: 53%)
– 79% of Singapore respondents say either/both of the following: They need their leaders to provide the necessary tools and infrastructure to work anywhere, along with autonomy to choose their preferred working pattern. Their people might be left behind because they don’t have the right technology to shift to a hyper-distributed model. (APJ respondents: 78%; Global: 72%)
– 69% of Singapore respondents worry the opportunity to become a data-driven business will pass them by. (APJ: 64%; Global: 51%)
– 50% of Singapore respondents believe their people won’t be able to keep up with technological change (APJ: 40%; Global: 33%)
– 23% of Singapore respondents worry they will be overlooked and forgotten in a remote working world (APJ: 20%; Global: 17%)
Thanks for checking with Dell. Guess the data speaks for itself.