SMU and StarHub launch 2 new platforms in consumer and social analytics

“LiveLabs Urban Lifestyle Innovation Platform“ (LiveLabs) and “SmartHub“ are two complementary innovation platforms in consumer and social analytics that will strengthen Singapore’s capabilities in Interactive Digital Media (IDM) Research & Development (R&D).

LiveLabs director, SMU Associate Professor Archan Misra (3rd from right) explaining to Deputy Prime Minister Teo Chee Hean (2nd from left) how location and context data would be collected from consumers’ mobile devices. Looking on were SMU President, Professor Arnoud De Meyer (1st from left); StarHub CEO Neil Montefiore (2nd from right); and LiveLabs director, SMU Assistant Professor Rajesh Balan (1st from right).

LiveLabs director, SMU Associate Professor Archan Misra (3rd from right) explaining to Deputy Prime Minister Teo Chee Hean (2nd from left) how location and context data would be collected from consumers’ mobile devices. Looking on were SMU President, Professor Arnoud De Meyer (1st from left); StarHub CEO Neil Montefiore (2nd from right); and LiveLabs director, SMU Assistant Professor Rajesh Balan (1st from right).

These two National Research Foundation (NRF)-supported innovation platforms will provide city-scale test-beds where home-grown and global players can jointly develop, test and launch their IDM-based products and services, not just for Singapore, but for the region.

“Through the launch of LiveLabs, SMU hopes to help businesses, particularly those in the retail, tourism and hospitality sectors, gather useful, context-based consumer and social insights based on the behavioural patterns of real-world users. This will enable participating companies in Singapore to tap high-value opportunities,” said SMU President, Professor Arnoud De Meyer.

With an investment of some $50 million, the two innovation platforms are expected to help speed up the commercialisation process of R&D, increase the quality and quantity of IDM innovations, help businesses gain useful insights into consumer behaviours, as well as catalyse more collaborations between the academia, industry and public-sector organisations in developing IDM innovation.

Together, the launch of SMU’s “LiveLabs“ and StarHub’s “SmartHub“ will help to sharpen the competitive edge of Singapore companies and position Singapore strongly and favourably as a regional hub for consumer and social analytics.

Deputy Prime Minister, Coordinating Minister for National Security, Minister for Home Affairs and Chairman of National Research Foundation (NRF), Mr Teo Chee Hean graced the “LiveAnalytics@SG: Launch of LiveLabs & SmartHub” event held at SMU as the Guest-of-Honour.

“We are pleased to launch SmartHub, StarHub’s major foray into research and development in the area of interactive digital media; and this initiative is in line with Singapore’s vision to be the preferred platform for innovation and research,” said Neil Montefiore, CEO of StarHub.

The ceremony was attended by over 300 guests comprising industry partners, institutional and business representatives and relevant public-sector officials.

For a start, LiveLabs will be partnering with CapitaMalls Asia, the Sentosa Leisure Group, Changi Airport and SMU to generate insights about their customers through their mobile devices and other sensor data.

SmartHub will also partner Orchard Road Business Association (ORBA), IBM Singapore, Nanyang Polytechnic, National University of Singapore and Quantum Inventions to explore data analytics projects across various industries such as transportation and retail.

The launch of LiveLabs and SmartHub underpins the strategic thrust to marshal the Nation as a Platform of Innovation, championed by the Interactive Digital Media Programme Office (IDMPO), hosted by the Media Development Authority of Singapore.

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