Shopping is a favourite past time in Singapore and at the heart of the vendor’s efficiency and the consumer’s experience is the Point Of Sale (POS) being used.
As we step into 2015, Bikash Kumar shares his thoughts on some of the key trends shaping the evolution of POS technology in 2015.
Mobile POS enables greater consumer interaction with the sales staff.
* This article is a guest post written by Bikash Kumar – MD, Integrated Retail Management Consulting Pte. Ltd. The opinions expressed are his own and do not represent that of tech4tea.com.
Bikash Kumar has a Bachelor of Business Studies (1988-91) from the College of Business Studies in the University of Delhi; and an MBA (1991-93) from the Faculty of Management Study from the same university.
The Point of Sale (POS) system is where consumers pay for their purchases in a retail store.
Traditionally, the POS systems have been used to generate information on transactions within a retail outlet.
However, the POS technology has been improving significantly, allowing retail staff to deliver multiple operations, besides just scanning merchandise and generating bills.
According to Integrated Retail, a firm that specialises in designing, deploying and maintaining POS systems across the region, the POS systems are likely to see further enhancements in 2015.
Here are five key changes that we are likely to see.
- Morphing from Point of Sale to a Point of Service
- POS is increasingly mobile and it is lighter
- POS systems are becoming inter-connected
- POS system activities are traceable in real time
- POS is driving up productivity
Below are my thoughts on each of these key changes.
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