Posts Tagged ‘Exchange’

Note7 recall: Phone refund/trade-in value & accessories refund

Tuesday, October 18th, 2016

More details have been released by Samsung for Galaxy Note7 users in Singapore, covering the refund value for the Note7, trade-in prices to the S7 Edge, as well as refund for original Note7 accessories. This is in addition to earlier information Samsung Singapore had released earlier.

All Galaxy Note7 customers are required to back up their data using Samsung Smart Switch (http://www.samsung.com/sg/support/smartswitch/), delete any data or other personal material stored in the device, and reset their device ahead of the home delivery.

All Galaxy Note7 customers are required to back up their data using Samsung Smart Switch (http://www.samsung.com/sg/support/smartswitch/), delete any data or other personal material stored in the device, and reset their device ahead of the home delivery.

Galaxy Note7 customers who opt to exchange their device for a Galaxy S7 edge, valued at S$1,098, will receive an additional S$250 in cheque.

Those who opt for a refund will receive the full retail value of the Galaxy Note7 at S$1,168 in cheque.

Both options are available to all Galaxy Note7 customers, regardless if they purchased their original device from telecommunication operators, consumer electronics stores, authorised retailers, Samsung Official Store at Lazada.sg or Samsung Experience Stores.

The options also do not affect any pre-existing contract that the Galaxy Note7 owner has with the telecommunication operators.

Details below.

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Details of Samsung Galaxy Note7 refund for Singapore customers

Friday, October 14th, 2016

Samsung Electronics Singapore has announced details of the exchange and refund options for Galaxy Note7 customers.

Update (18 October, 2016):

More details have been released by Samsung for Galaxy Note7 users in Singapore, covering the refund value for the Note7, trade-in prices to the S7 Edge, as well as refund for original Note7 accessories.

This is in addition to earlier information Samsung Singapore had released earlier.

Update (15 October, 2016):

Following the new order by the U.S. Department of Transportation to ban all Galaxy Note7 devices in carry-on and checked baggage on flights, Samsung Singapore has rolled out plans to help Note7 owners in Singapore who need to board flights out of the country.

Any Galaxy Note7 owner who will be travelling by flight and require a courtesy device can obtain one from the Samsung Customer Service Centre at Westgate or the Samsung Experience Store at Singapore Changi Airport Terminal 3, in both the departure and transit lounges.

Samsung has stopped sales and exchanges of the Galaxy Note7, and has also decided to stop production.

Samsung has stopped sales and exchanges of the Galaxy Note7, and has also decided to stop production.

Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 should power down and stop using the device immediately, and take advantage of the exchange and refund options.

This is regardless of whether they had purchased their devices from telecommunication operators, consumer electronics stores, authorised retailers, Samsung Official Store at Lazada.sg or Samsung Experience Stores.

Galaxy Note7 customers can choose to either exchange their device for a Galaxy S7 edge, and receive cash and other benefits which will be confirmed shortly, or to receive a refund.

Details below.

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Samsung’s resolution for Galaxy Note7 customers in Singapore

Monday, October 10th, 2016

Singapore customers will be able to exchange their Galaxy Note7 for another device, with a refund of the price difference between devices. Alternatively, they may return their Galaxy Note7 for a refund.

Update (18 October, 2016):

More details have been released by Samsung for Galaxy Note7 users in Singapore, covering the refund value for the Note7, trade-in prices to the S7 Edge, as well as refund for original Note7 accessories.

This is in addition to earlier information Samsung Singapore had released earlier.

Update (14 October, 2016):

Samsung Electronics Singapore has announced the details of the exchange and refund options for Galaxy Note7 customers in Singapore. Details here.

Here’s what you can do if you own a Samsung Galaxy Note7 smartphone in Singapore.

Here’s what you can do if you own a Samsung Galaxy Note7 smartphone in Singapore.

These remedy options for Galaxy Note7 customers in Singapore, follows the earlier advisory from Samsung Electronics Singapore for Galaxy Note7 customers to power down and stop using the device.

The company is in close discussions with its telecommunication operator and retail partners, and details on how Galaxy Note7 customers can go about the exchange or refund will be provided soon.

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Microsoft unveils Customer Preview for Office 2013

Tuesday, July 17th, 2012

As anticipated, the next release will move towards the Metro UI of Windows 8 and be more conducive for use on touch tablets.

It’ll also be more tightly integrated with Microsoft’s SkyDrive, incorporate social networking features, whilst continuing its emphasis on facilitating collaboration.

Check out the Customer Preview for the new Microsoft Office 2013.

Check out the Customer Preview for the new Microsoft Office 2013.

Microsoft CEO Steve Ballmer has just unveiled the new Microsoft Office, available for download here. The webcast from San Francisco was broadcast on July 16 (3am July 17 Singapore time).

The preview is only for Windows, the Mac version of Office 2013 will only be available in the full release of Office 365.

Office for Windows 8

“The new, modern Office will deliver unparalleled productivity and flexibility for both consumers and business customers. It is a cloud service and will fully light-up when paired with Windows 8,” said Steve Balmer, CEO, Microsoft.

Office 2013 will work with touch, stylus, mouse or keyboard across Windows devices, including tablets.

OneNote and Lync will be the first new Windows 8 style applications for Office.

These applications are designed to deliver touch-first experiences on a tablet.

A new radial menu in OneNote makes it easy to access features with the finger.

Included in Windows R will be Office Home and Student 2013 RT, which contains new versions of Word, Excel, PowerPoint and OneNote applications.

These will be included on ARM-based Windows 8 devices, including Microsoft Surface.

Office in the Cloud

Documents and personalised applications settings can be stored on SkyDrive so that they will be synced and available as long as the user is logged on to the Internet.

Stored settings include most recently used files, templates, custom dictionary, and where in the document you were at when you last quit the application.

The new Office is available as a cloud-based subscription service.

As subscribers, consumers automatically get future upgrades in addition to exciting cloud services including Skype world minutes and extra SkyDrive storage.

Subscribers receive multiple installs for everyone in the family and across their devices.

The new Office is also social and lets the user stay plugged into his/her networks through Yammer, SharePoint, Microsoft Dynamics and Skype (which is included in Office).

Pricing

Ballmer discussed three new Office 365 subscription services, which will include the new 2013 editions of the Office applications — Word, Excel, PowerPoint, OneNote, Outlook, Publisher and Access.

Three new Office 365 subscription services

  • Office 365 Home Premium — designed for families and consumers. This service also includes an additional 20 GB of SkyDrive storage and 60 minutes of Skype world minutes per month.
  • Office 365 Small Business Premium — designed for small businesses. This service also includes business-grade email, shared calendars, website tools and HD webconferencing.
  • Office 365 ProPlus — designed for enterprise customers who want advanced business capabilities and the flexibility to deploy and manage in the cloud.

Subscribers will receive future rights to version upgrades as well as per-use rights across up to five PCs or Macs and mobile devices.

The full lineup of offerings and pricing plans will only be announced in the fall.

Find out the details about Office 2013 here.

Access Microsoft Office 365 from a BlackBerry smartphone

Saturday, October 29th, 2011

Research In Motion (RIM) and Microsoft have announced BlackBerry Business Cloud Services for Microsoft Office 365. An open beta for the service has been launched in more than 30 countries.

“BlackBerry Business Cloud Services is an easy and cost-effective way for businesses and government agencies to extend Microsoft Office 365 to BlackBerry smartphones and manage the deployment in the cloud,” said Alan Panezic, Vice President at Research In Motion.The new RIM-hosted online service is targeted at midsized businesses and enterprises – extending Microsoft Exchange Online to BlackBerry smartphones, and allowing organizations to self-manage their BlackBerry deployments in the cloud.

The service mobilizes Microsoft Office 365 Exchange Online via RIM-hosted BlackBerry Management Service. It features advanced Web-based IT and employee self-service smartphone management and security functions

Key features include:

  • Access to Microsoft Exchange Online email, calendar and organizer data from a BlackBerry smartphone.
  • BlackBerry Balance technology, which presents a unified view of work and personal content on a BlackBerry smartphone while keeping the content separate and secure.
  • A web-based console for IT administrators to provision, manage and secure BlackBerry smartphones from anywhere.
  • Online access to employee self-service smartphone security functions, allowing users to reset a device password or remotely lock or wipe a device in the event of loss or theft.

Managed service providers, systems integrators, carriers, resellers and other partners can also use the cloud service to manage BlackBerry deployments on behalf of their customers.

BlackBerry Business Cloud Services for Microsoft Office 365

BlackBerry Business Cloud Services for Microsoft Office 365

A number of Fortune 500 customers and several government agencies in the US participated in an early access program and are among the many organizations that already plan to use the service.

Microsoft Office 365 customers can sign up for the BlackBerry Business Cloud Services beta here. The cloud-based service is available for no additional charge to Microsoft Office 365 Midsized Businesses and Enterprises plan subscribers and works with BlackBerry smartphones on business or consumer data plans.